Citra on Mac: Fatal Error

Issue:
Hello, I was wondering if anyone could help me regarding a certain Citra issue. Indeed, I downloaded the latest version of the emulator and each time I load a 3ds game, a message appears indicating that city has encountered a fatal error.
Would anyone know how to resolve this particular problem ?

System Information

  • Operating System: Mac OS Sierra 10.12.6
  • CPU: 2.6 GHz Intel Core i5
  • GPU: Intel Iris 1536 MB
  • Citra Version (found in title bar): Nightly HEAD-1300c96
  • Game: Pokemon Moon, Pokemon Sun
  • Screenshot of Issue (include the full Citra window including titlebar):

    Log:
    [ 0.000000] Frontend citra_qt/main.cpp:CheckForUpdates:399: Update check started
    [ 151.772466] Frontend citra_qt/main.cpp:BootGame:539: Citra starting…
    [ 151.807810] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:488: GL_VERSION: 4.1 INTEL-10.25.17
    [ 151.807831] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:489: GL_VENDOR: Intel Inc.
    [ 151.807837] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:490: GL_RENDERER: Intel Iris OpenGL Engine
    [ 151.809714] Loader core/loader/ncch.cpp:Load:159: Program ID: 0004000000175E00
    [ 151.809765] Service.FS core/file_sys/ncch_container.cpp:OpenFile:107: Failed to open /Users/CapucineCallery/.local/share/citra-emu/sdmc/Nintendo 3DS/00000000000000000000000000000000/00000000000000000000000000000000/title/0004000e/00175e00/content/00000000.app
    [ 151.819819] Loader core/hle/kernel/process.cpp:ParseKernelCaps:108: ExHeader kernel version: 2.50
    [ 151.822403] Service.CFG core/hle/service/cfg/cfg.cpp:SetPreferredRegionCode:613: Preferred region code set to 0
    [ 151.822438] Service.CFG core/hle/service/cfg/cfg.cpp:SetPreferredRegionCode:621: System language 1 does not fit the region. Adjusted to 0
    [ 151.822449] Service.CFG core/hle/service/cfg/cfg.cpp:GetConfigInfoBlockPointer:324: Invalid flag 4 for config block 0xA0002 with size 1
    [ 152.289287] Service.SRV core/hle/service/sm/srv.cpp:RegisterClient:48: (STUBBED) called
    [ 152.623216] Service.SRV core/hle/service/sm/srv.cpp:EnableNotification:70: (STUBBED) called
    [ 152.626412] Service.APT core/hle/service/apt/apt.cpp:GetLockHandle:431: (STUBBED) called handle=0x00038009 applet_attributes=0x00000000
    [ 152.631975] Service.APT core/hle/service/apt/apt.cpp:SetScreenCapPostPermission:872: (STUBBED) screen_capture_post_permission=0
    [ 152.632771] Service.NDM core/hle/service/ndm/ndm.cpp:OverrideDefaultDaemons:204: (STUBBED) default_daemon_bit_mask=0x0000000F
    [ 152.632976] Service.NDM core/hle/service/ndm/ndm.cpp:SuspendDaemons:89: (STUBBED) daemon_bit_mask=0x00000009
    [ 152.635710] Service.APT core/hle/service/apt/apt.cpp:NotifyToWait:408: (STUBBED) app_id=768
    [ 152.639243] Service.APT core/hle/service/apt/apt.cpp:AppletUtility:733: (STUBBED) called command=0x00000007, input_size=0x00000004, output_size=0x00000001, input_addr=0x0FFFFF48, output_addr=0x0FFFFF14
    [ 152.639754] Service.APT core/hle/service/apt/apt.cpp:AppletUtility:733: (STUBBED) called command=0x00000004, input_size=0x00000001, output_size=0x00000001, input_addr=0x0FFFFF10, output_addr=0x0FFFFF14
    [ 152.643137] Service.FS core/hle/service/fs/fs_user.cpp:InitializeWithSdkVersion:807: (STUBBED) called, version: 0x0B0401C8
    [ 152.670525] Service.SRV core/hle/service/sm/srv.cpp:Subscribe:147: (STUBBED) called, notification_id=0x209
    [ 152.684769] Service.DSP core/hle/service/dsp_dsp.cpp:LoadComponent:148: Firmware hash: 0x943f5565dbcf6767
    [ 152.684790] Service.DSP core/hle/service/dsp_dsp.cpp:LoadComponent:152: Structures hash: 0x93e48663943cad39
    [ 152.684795] Service.DSP core/hle/service/dsp_dsp.cpp:LoadComponent:157: (STUBBED) called size=0xC25C, prog_mask=0x000000FF, data_mask=0x000900FF, buffer=0x0062917C
    [ 152.686355] Service.DSP core/hle/service/dsp_dsp.cpp:RegisterInterruptEvents:248: Registered type=2, pipe=2, event_handle=0x00098021
    [ 152.686771] Service.DSP core/hle/service/dsp_dsp.cpp:GetSemaphoreEventHandle:174: (STUBBED) called
    [ 152.687198] Service.DSP core/hle/service/dsp_dsp.cpp:SetSemaphoreMask:469: (STUBBED) called mask=0x00002000
    [ 152.687847] Audio.DSP audio_core/hle/pipe.cpp:PipeWrite:134: Application has requested initialization of DSP hardware
    [ 152.688181] Service.DSP core/hle/service/dsp_dsp.cpp:SetSemaphore:271: (STUBBED) called
    [ 152.690340] Service.DSP core/hle/service/dsp_dsp.cpp:SetSemaphore:271: (STUBBED) called
    [ 152.824758] Service.LDR core/hle/service/ldr_ro/ldr_ro.cpp:LoadCRR:202: (STUBBED) called, crr_buffer_ptr=0x0821E000, crr_size=0x00007000, process=0xFFFF8001
    [ 152.849968] Service.GSP core/hle/service/gsp_gpu.cpp:AcquireRight:702: called
    [ 152.851061] Service.GSP core/hle/service/gsp_gpu.cpp:RegisterInterruptRelayQueue:397: called, flags=0x00000001
    [ 152.983904] Service.FRD core/hle/service/frd/frd.cpp:SetClientSdkVersion:158: (STUBBED) called, version: 0x0B0401C8
    [ 152.984392] Service.FRD core/hle/service/frd/frd.cpp:GetMyPresence:35: (STUBBED) called
    [ 152.985453] Service.FRD core/hle/service/frd/frd.cpp:GetFriendKeyList:53: (STUBBED) called, unknown=0, frd_count=100, frd_key_addr=0x33C0277C
    [ 152.999434] Service.BOSS core/hle/service/boss/boss.cpp:InitializeSession:40: (STUBBED) unk_param=0x0000000000000000, translation=0x00000020, unk_param4=0x00000000
    [ 152.999982] Service.NDM core/hle/service/ndm/ndm.cpp:ResumeDaemons:104: (STUBBED) daemon_bit_mask=0x0000000B
    [ 153.000115] Service.NDM core/hle/service/ndm/ndm.cpp:ResumeDaemons:104: (STUBBED) daemon_bit_mask=0x0000000F
    [ 153.001707] Service.BOSS core/hle/service/boss/boss.cpp:GetStorageEntryInfo:838: (STUBBED) called
    [ 153.002230] Service.BOSS core/hle/service/boss/boss.cpp:UnregisterStorage:66: (STUBBED) called
    [ 153.002910] Service.BOSS core/hle/service/boss/boss.cpp:RegisterStorageEntry:827: (STUBBED) unk_param1=0x00001648, unk_param2=0x00000000, unk_param3=0x00100000, unk_param4=0x00000001, unk_param5=0x00000001
    [ 153.044502] Service.APT core/hle/service/apt/apt.cpp:SetScreenCapPostPermission:872: (STUBBED) screen_capture_post_permission=3
    [ 153.047314] Service.CFG core/hle/service/cfg/cfg.cpp:GetConfigInfoBlockPointer:317: Config block 0x30001 with flags 2 and size 8 was not found
    [ 153.047839] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:172: Fatal error
    [ 153.047849] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:175: Fatal error type: Generic
    [ 153.047855] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:145: PID: 0x0000000A
    [ 153.047859] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:147: REV: 0x00000000_0x0000F21D
    [ 153.047864] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:149: TID: 0x00000000_0x00000000
    [ 153.047869] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:151: AID: 0x00000000_0x00000000
    [ 153.047874] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:152: ADR: 0x00172DC8
    [ 153.047878] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:154: RSL: 0xD90103FA
    [ 153.047882] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:155: Level: 27
    [ 153.047886] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:156: Summary: 8
    [ 153.047890] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:157: Module: 64
    [ 153.047895] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:158: Desc: 1018
    [ 153.047917] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:186: Datetime: 2017/11/06 13:04:48
    [ 160.912502] Frontend citra_qt/main.cpp:BootGame:539: Citra starting…
    [ 160.987668] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:488: GL_VERSION: 4.1 INTEL-10.25.17
    [ 160.987686] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:489: GL_VENDOR: Intel Inc.
    [ 160.987691] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:490: GL_RENDERER: Intel Iris OpenGL Engine
    [ 160.988883] Loader core/loader/ncch.cpp:Load:159: Program ID: 0004000000175E00
    [ 160.988922] Service.FS core/file_sys/ncch_container.cpp:OpenFile:107: Failed to open /Users/CapucineCallery/.local/share/citra-emu/sdmc/Nintendo 3DS/00000000000000000000000000000000/00000000000000000000000000000000/title/0004000e/00175e00/content/00000000.app
    [ 160.999587] Loader core/hle/kernel/process.cpp:ParseKernelCaps:108: ExHeader kernel version: 2.50
    [ 161.000831] Service.CFG core/hle/service/cfg/cfg.cpp:SetPreferredRegionCode:613: Preferred region code set to 0
    [ 161.000845] Service.CFG core/hle/service/cfg/cfg.cpp:SetPreferredRegionCode:621: System language 1 does not fit the region. Adjusted to 0
    [ 161.000852] Service.CFG core/hle/service/cfg/cfg.cpp:GetConfigInfoBlockPointer:324: Invalid flag 4 for config block 0xA0002 with size 1
    [ 161.014239] Service.SRV core/hle/service/sm/srv.cpp:RegisterClient:48: (STUBBED) called
    [ 161.310045] Service.SRV core/hle/service/sm/srv.cpp:EnableNotification:70: (STUBBED) called
    [ 161.312933] Service.APT core/hle/service/apt/apt.cpp:GetLockHandle:431: (STUBBED) called handle=0x0003803F applet_attributes=0x00000000
    [ 161.318283] Service.APT core/hle/service/apt/apt.cpp:SetScreenCapPostPermission:872: (STUBBED) screen_capture_post_permission=0
    [ 161.319155] Service.NDM core/hle/service/ndm/ndm.cpp:OverrideDefaultDaemons:204: (STUBBED) default_daemon_bit_mask=0x0000000F
    [ 161.319501] Service.NDM core/hle/service/ndm/ndm.cpp:SuspendDaemons:89: (STUBBED) daemon_bit_mask=0x00000009
    [ 161.322128] Service.APT core/hle/service/apt/apt.cpp:NotifyToWait:408: (STUBBED) app_id=768
    [ 161.325627] Service.APT core/hle/service/apt/apt.cpp:AppletUtility:733: (STUBBED) called command=0x00000007, input_size=0x00000004, output_size=0x00000001, input_addr=0x0FFFFF48, output_addr=0x0FFFFF14
    [ 161.326111] Service.APT core/hle/service/apt/apt.cpp:AppletUtility:733: (STUBBED) called command=0x00000004, input_size=0x00000001, output_size=0x00000001, input_addr=0x0FFFFF10, output_addr=0x0FFFFF14
    [ 161.329587] Service.FS core/hle/service/fs/fs_user.cpp:InitializeWithSdkVersion:807: (STUBBED) called, version: 0x0B0401C8
    [ 161.346083] Service.SRV core/hle/service/sm/srv.cpp:Subscribe:147: (STUBBED) called, notification_id=0x209
    [ 161.360347] Service.DSP core/hle/service/dsp_dsp.cpp:LoadComponent:148: Firmware hash: 0x943f5565dbcf6767
    [ 161.360373] Service.DSP core/hle/service/dsp_dsp.cpp:LoadComponent:152: Structures hash: 0x93e48663943cad39
    [ 161.360383] Service.DSP core/hle/service/dsp_dsp.cpp:LoadComponent:157: (STUBBED) called size=0xC25C, prog_mask=0x000000FF, data_mask=0x000900FF, buffer=0x0062917C
    [ 161.361908] Service.DSP core/hle/service/dsp_dsp.cpp:RegisterInterruptEvents:248: Registered type=2, pipe=2, event_handle=0x00098057
    [ 161.362328] Service.DSP core/hle/service/dsp_dsp.cpp:GetSemaphoreEventHandle:174: (STUBBED) called
    [ 161.362778] Service.DSP core/hle/service/dsp_dsp.cpp:SetSemaphoreMask:469: (STUBBED) called mask=0x00002000
    [ 161.363413] Audio.DSP audio_core/hle/pipe.cpp:PipeWrite:134: Application has requested initialization of DSP hardware
    [ 161.363767] Service.DSP core/hle/service/dsp_dsp.cpp:SetSemaphore:271: (STUBBED) called
    [ 161.366128] Service.DSP core/hle/service/dsp_dsp.cpp:SetSemaphore:271: (STUBBED) called
    [ 161.488980] Service.LDR core/hle/service/ldr_ro/ldr_ro.cpp:LoadCRR:202: (STUBBED) called, crr_buffer_ptr=0x0821E000, crr_size=0x00007000, process=0xFFFF8001
    [ 161.514935] Service.GSP core/hle/service/gsp_gpu.cpp:AcquireRight:702: called
    [ 161.515984] Service.GSP core/hle/service/gsp_gpu.cpp:RegisterInterruptRelayQueue:397: called, flags=0x00000001
    [ 161.628856] Service.FRD core/hle/service/frd/frd.cpp:SetClientSdkVersion:158: (STUBBED) called, version: 0x0B0401C8
    [ 161.629216] Service.FRD core/hle/service/frd/frd.cpp:GetMyPresence:35: (STUBBED) called
    [ 161.630082] Service.FRD core/hle/service/frd/frd.cpp:GetFriendKeyList:53: (STUBBED) called, unknown=0, frd_count=100, frd_key_addr=0x33C0277C
    [ 161.642941] Service.BOSS core/hle/service/boss/boss.cpp:InitializeSession:40: (STUBBED) unk_param=0x0000000000000000, translation=0x00000020, unk_param4=0x00000000
    [ 161.643484] Service.NDM core/hle/service/ndm/ndm.cpp:ResumeDaemons:104: (STUBBED) daemon_bit_mask=0x0000000B
    [ 161.643684] Service.NDM core/hle/service/ndm/ndm.cpp:ResumeDaemons:104: (STUBBED) daemon_bit_mask=0x0000000F
    [ 161.645517] Service.BOSS core/hle/service/boss/boss.cpp:GetStorageEntryInfo:838: (STUBBED) called
    [ 161.646022] Service.BOSS core/hle/service/boss/boss.cpp:UnregisterStorage:66: (STUBBED) called
    [ 161.646591] Service.BOSS core/hle/service/boss/boss.cpp:RegisterStorageEntry:827: (STUBBED) unk_param1=0x00001648, unk_param2=0x00000000, unk_param3=0x00100000, unk_param4=0x00000001, unk_param5=0x00000001
    [ 161.678434] Service.APT core/hle/service/apt/apt.cpp:SetScreenCapPostPermission:872: (STUBBED) screen_capture_post_permission=3
    [ 161.681028] Service.CFG core/hle/service/cfg/cfg.cpp:GetConfigInfoBlockPointer:317: Config block 0x30001 with flags 2 and size 8 was not found
    [ 161.681607] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:172: Fatal error
    [ 161.681620] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:175: Fatal error type: Generic
    [ 161.681625] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:145: PID: 0x0000000A
    [ 161.681630] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:147: REV: 0x00000000_0x0000F21D
    [ 161.681634] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:149: TID: 0x00000000_0x00000000
    [ 161.681639] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:151: AID: 0x00000000_0x00000000
    [ 161.681644] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:152: ADR: 0x00172DC8
    [ 161.681648] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:154: RSL: 0xD90103FA
    [ 161.681652] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:155: Level: 27
    [ 161.681656] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:156: Summary: 8
    [ 161.681660] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:157: Module: 64
    [ 161.681665] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:158: Desc: 1018
    [ 161.681682] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:186: Datetime: 2017/11/06 13:04:57

This is noted in our FAQ.

Thank you so much ! It works now !

What do you have to do to fix it

See the answer for this question in the FAQ

What should I do if I get an error saying something like GetConfigInfoBlock: Config block 0xXXXXX with flags X and size X was not found?

If this did not fix your problem then open a new topic.

I got the same problem here. I was trying to link battle through the Festival Plaza but bunch of these started to pop up which I had to force quit.

This is an unrelated error.

Fucking beautiful!!! I was getting the fatal error many times but as soon as I followed the steps in the FAQ, my ultra sun went from 14 fps and 40% to 30 fps 100%. My specs are quite low (Macbook air 2015) and Citra now runs like the 3ds. I guess Citra is also for low spec laptops now. Great work team!!

Honestly can’t find anything to fix this issue either. Checked FAQ but its Suuuupper unclear. Can’t play any games with it at all and I’ve been trying for months.

How did you fix yours?

Closing this as this is really old and has been solved, and you already opened a new topic.