Citra Pokemon Y Fatal Error

Issue:
Game won’t load up and keep getting a Fatal Error

System Information

  • Operating System: Window 10
  • CPU: AMD Ryzen 5 2600 Six-Core Processor
  • GPU: Radeon RX 5500 XT
  • Citra Version (found in title bar): Citra Nightly 1507
  • Game: Pokemon Y
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

[citra_log.txt|attachment]
(upload://aXCmSxjok4ITFePrJJpzKYFzLJd.txt) (11.1 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

citra_log.txt (11.1 KB)

System Information for Support

Client Version                                Nightly 1507 HEAD-39463f1
OpenGL Vendor                                 ATI Technologies Inc.
OpenGL Renderer                               Radeon RX 5500 XT
OpenGL Version                                3.3.1
GPU Driver Version                            20.4.1 26.20.15029.20013
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Due to AMD’s poorly optimized OpenGL driver, you may experience slowdowns.
  • System configuration block 0xA0002 appears to be corrupted. Please attempt the steps outlined in our FAQ https://citra-emu.org/wiki/faq/
  • System configuration block 0xA0002 appears to be corrupted. Please attempt the steps outlined in our FAQ https://citra-emu.org/wiki/faq/
  • System configuration block 0xA0002 appears to be corrupted. Please attempt the steps outlined in our FAQ https://citra-emu.org/wiki/faq/

citra_log.txt (24.7 KB)

System Information for Support

Client Version                                Nightly 1515 HEAD-98fe5f8
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) UHD Graphics 620
OpenGL Version                                3.3.0
GPU Driver Version                            26.20.100.7262
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

citra_log.txt (42.5 KB)

System Information for Support

Client Version                                Nightly 1601 HEAD-f72be7a
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) m3-6Y30 CPU @ 0.90GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 515
GPU Driver Version                            24.20.100.6299
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

citra_log.txt (12.2 KB)

System Information for Support

Client Version                               Nightly 1775   HEAD-357025d
Operating System                             macOS 10.15
CPU                                          Intel(R) Core(TM) i5-4260U CPU @ 1.40GHz | AVX2 | FMA
Graphics API                                 OpenGL 4.1
Graphics Renderer                            Intel HD Graphics 5000 OpenGL Engine
GPU Driver Version                           ?
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

citra_log.txt (57.6 KB)

System Information for Support

Client Version                               Nightly 1775   HEAD-357025d
Operating System                             macOS 10.15
CPU                                          Intel(R) Core(TM) i5-4260U CPU @ 1.40GHz | AVX2 | FMA
Graphics API                                 OpenGL 4.1
Graphics Renderer                            Intel HD Graphics 5000 OpenGL Engine
GPU Driver Version                           ?
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You have cheats enabled. This might cause weird behaviour or crashes. Please disable them and retest if your game is experiencing bugs or crashes.

citra_log.txt (58.4 KB)

System Information for Support

Client Version                               Nightly 1775   HEAD-357025d
Operating System                             macOS 10.15
CPU                                          Intel(R) Core(TM) i5-4260U CPU @ 1.40GHz | AVX2 | FMA
Graphics API                                 OpenGL 4.1
Graphics Renderer                            Intel HD Graphics 5000 OpenGL Engine
GPU Driver Version                           ?
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You have cheats enabled. This might cause weird behaviour or crashes. Please disable them and retest if your game is experiencing bugs or crashes.

citra_log.txt (12.2 KB)

System Information for Support

Client Version                               Nightly 1776   HEAD-6764264
Operating System                             Windows 10 (10.0)
CPU                                          Virtual CPU @ 3.20GHz
Graphics API                                 Unknown (?)
Graphics Renderer                            ?
GPU Driver Version                           ?
CPU JIT                                      [ ]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • CPU JIT should be enabled for the best performance. Please enable this option.

citra_log.txt (12.2 KB)

System Information for Support

Client Version                               Nightly 1776   HEAD-6764264
Operating System                             Windows 10 (10.0)
CPU                                          Virtual CPU @ 3.20GHz
Graphics API                                 Unknown (?)
Graphics Renderer                            ?
GPU Driver Version                           ?
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You have GDB debugging enabled. This will cause citra not to launch games. This is only intended for debugging purposes and should be disabled in settings.

citra_log.txt (12.2 KB)

System Information for Support

Client Version                               Nightly 1776   HEAD-6764264
Operating System                             Windows 10 (10.0)
CPU                                          Virtual CPU @ 3.20GHz
Graphics API                                 Unknown (?)
Graphics Renderer                            ?
GPU Driver Version                           ?
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

I did not find anything wrong in your log file. Please wait for a human moderator to assist.