Citra program crash when playing the game

Citra crash when playing Pokemon Ultra sun. I want to upload the citra_log.txt when I encounter the accident but the program closes automatically. I can just upload the file when playing the game normally before the accident. Plz help!!!

System Information

  • Operating System: windows 10
  • CPU: AMD R7 5800H
  • GPU: Nvidia RTX 3060 6GB GDDR6
  • Citra Version (found in title bar): 1721
  • Game: Ultra sun
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
citra_log.txt (38.0 KB)

In order to save a copy of the log, follow this guide:

System Information for Support

Client Version                                Nightly 1721 HEAD-89410c1
Operating System                              Windows 10 (10.0)
CPU                                           AMD Ryzen 7 5800H with Radeon Graphics          | AVX2 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             NVIDIA GeForce RTX 3060 Laptop GPU/PCIe/SSE2
GPU Driver Version                            471.68
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

plz call a moderator quickly , thx

The log file guide mentions that you can just upload the log file, regardless of whether Citra crashes or not. Make sure to follow the log file guide steps to the letter, you should already have the log file folder open in the background before Citra crashes so you don’t need to start up Citra again after it has crashed (starting up Citra afterwards would wipe the log file of the crash info).