Citra Provides Unknown Error Prompt when launching Pokemon USUM


#1

Issue:
Enter a description of your issue here, in full detail.
Attempted to launch a randomized version of Sun built as a CIA(most recent, log attached) and as a 3ds file. Both error-ed out stating to check the log. Couldnt find anything in the log causing the crash?

System Information

  • Operating System: Windows 10
  • CPU: i7-7700k(Not OC)
  • GPU: NVIDIA 980 Windforce(Not OC)
  • Citra Version (found in title bar): Nightly 1222 and Canary 1254
  • Game: Pokemon Ultra Sun
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (98.7 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296


#2

System Information for Support

Client Version                                Nightly 1222 HEAD-1fbda55
OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce GTX 980/PCIe/SSE2
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

#3

citra_log.txt (73.9 KB)
Log provided by Canary, only change made was activating Accurate multiplication from bot above, error still persists


#4

System Information for Support

Client Version                                Canary 1254 HEAD-224b159
OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce GTX 980/PCIe/SSE2
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

I did not find anything wrong in your log file. Please wait for a moderator to assist.


#5

System Information for Support

Client Version                                Canary 1254 HEAD-224b159
OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce GTX 980/PCIe/SSE2
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

I did not find anything wrong in your log file. Please wait for a moderator to assist.


#6

Here is the log from when I try and run the 3ds file: citra_log.txt (20.5 KB)


#7

System Information for Support

Client Version                                Canary 1254 HEAD-224b159
OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce GTX 980/PCIe/SSE2
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

I did not find anything wrong in your log file. Please wait for a moderator to assist.


#8

ROM modifications aren’t supported officially, you can search the forum for user guides on how to randomize it for it to work on citra.