Citra-qt app doesn't open in the first place

#1

Issue:
Enter a description of your issue here, in full detail.

I have downloaded Citra and tried to open citra-qt, only the terminal opens which instantly says that the task has been completed. The actual citra system where I need to initiate the game does not run in the first place. Please provide me with step-by-step process to fix this.

System Information

  • Operating System: macOS Sierra 10.12
  • CPU: 1.6 GHz Intel Core i5
  • GPU: Intel HD Graphics 6000
  • Citra Version (found in title bar): Title bar not present(version I downloaded was a96f0f5; most recent one, but I have tried downloading all available ones; didn’t work)
  • Game: Any
  • Screenshot of Issue (include the full Citra window including titlebar):

There is not screenshot because citra window doesn’t open; only the log

Diagnostic Log

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Last login: Wed Sep 26 22:49:58 on ttys000
You have new mail.
/var/folders/cw/bxsqq8vx2317y12x5lr8hkq80000gp/T/AppTranslocation/E69757DE-56D2-4498-8D25-2C803A8DC08B/d/citra-qt.app/Contents/MacOS/citra-qt-bin ; exit;
Jenny-ui-MacBook-Air:~ Johnathan$ /var/folders/cw/bxsqq8vx2317y12x5lr8hkq80000gp/T/AppTranslocation/E69757DE-56D2-4498-8D25-2C803A8DC08B/d/citra-qt.app/Contents/MacOS/citra-qt-bin ; exit;
dyld: Symbol not found: __ZdlPvSt11align_val_t
Referenced from: /var/folders/cw/bxsqq8vx2317y12x5lr8hkq80000gp/T/AppTranslocation/E69757DE-56D2-4498-8D25-2C803A8DC08B/d/citra-qt.app/Contents/MacOS/citra-qt-bin
Expected in: /usr/lib/libc++.1.dylib
in /var/folders/cw/bxsqq8vx2317y12x5lr8hkq80000gp/T/AppTranslocation/E69757DE-56D2-4498-8D25-2C803A8DC08B/d/citra-qt.app/Contents/MacOS/citra-qt-bin
Abort trap: 6
logout
Saving session…
…copying shared history…
…saving history…truncating history files…
…completed.

[Process completed]

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

#2

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

#3

This is a known issue (use Search) & has already been reported. However, there’s no ETA on a fix.

#4

There’s no way of fixing it at all?

#5

This issue doesn’t show up in a search. How is anyone supposed to know what search terms to use? I mean, I tried “citra exits macos”. “Citra crash macos”… Besides, this is a brand new issue, unless it’s on the front page, and unless it comes up when doing a search which it doesn’t, then it’s not redundant as far as anyone is concerned. Anyways, I have the same issue.

#6

Did you try searching for “Mac terminal”? I personally don’t use a Mac, so I don’t have the details. But the developers know of this issue, but I’m not sure why it isn’t on GitHub.

EDIT:
This happens only in macOS 10.12 or lower. This is due to an update to the build bots.

#7

operator delete, symbol not found.
I saw a post on reddit that there’s an older version that did function. I’m new to citra, but curious as to
what’s making this bug.
Is this a conflict between apple clang and homebrew clang?
Going to check this out.
------ edit ------
Bug introduced after nightly 977.

#8

The problem is on this file /usr/lib/libc++.1.dylib but I can not open the file and add that missing piece (__ZdlPvSt11align_val_t)
I have the same problem

#9

you don’t add it. its just something missing from mac 10.12, you need to update to at least 10.13 or later now

#10

if i install the file from other mac with had 1.13? i can?
Or download from internet

#11

No, it won’t work. It’s a Mac problem, not with Citra specifically.

#12

Thanks for the explanation… it would be nice if system requirements were mentioned and updated somewhere.

#13

Developers are trying to fix this issue. But probably the requirements will be bumped to 10.13 (NOT SURE)

#14

I have upgraded to macOS high Sierra, and it works now! For anyone who has the same problem as I did, make sure your OS version is 10.13 or higher.