CItra-qt.exe has stop working

#1

Issue:
Enter a description of your issue here, in full detail.
When i click to open Pokemon Omega Ruby it suddenly stops working and crashes showing citra has stopped working

System Information

  • Operating System: Windows 7
  • CPU: Intel64 Family 6 Model 58 Stepping 9, GenuineIntel
  • GPU: Intel® HD Graphics
  • Citra Version (found in title bar):Citra Nightly 1267
  • Game: Pokemon Omega Ruby
  • Screenshot of Issue (include the full Citra window including titlebar)

Diagnostic Log
Upload your log file as an attachment by dragging & dropping. citra_log.txt (8.0 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

#2

System Information for Support

Client Version                                Nightly 1267 HEAD-46b015b
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 2

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • LLE Audio is designed for debugging purposes. Using this option will slow down your game. Try changing to HLE audio.
#3

Your GPU driver is very outdated, download the latest from intel’s website.

#4

Is it free because im not allowed paid downloads?

#5

its a GPU driver, its free and necessary to run most up-to-day apps/games.

#6

@bio3c which driver should i upgrade(name)

#7

Check your CPU/GPU name on google + driver, its usually the first link, just download the latest graphics driver for your GPU. if you have issues doing so, ask for support on a tech support related forum.

#8

where is the link and what is google + driver

#9

Installing drivers is an operating system related issue, you should ask that on a windows support forum.

#10

I upgraded my drivers and its working thanks but…only 15-20 fps pls help

#11

what are your settings? upload your log again. btw what are you hardware specs? CPU?

#12

citra_log.txt (4.2 KB)

#13

System Information for Support

Client Version                                Nightly 1268 HEAD-af197c1
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 2

Here’s some issues I found with your log that might help.

  • LLE Audio is designed for debugging purposes. Using this option will slow down your game. Try changing to HLE audio.
#14

How to change the audio

#15

Emulation > Configure > System > Audio, change ‘Emulation’ to ‘HLE (fast)’.