Citra-qt.exe has stopped working. Help!

Issue:
Citra-qt.exe has stopped workingcitra_log.txt (16.5 KB)

System Information

  • Operating System:
  • CPU:
  • GPU:
  • Citra Version (found in title bar):
  • Game:
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                                Nightly 1659 HEAD-3f13e1c
Operating System                              Windows 8.1 (6.3)
CPU                                                  Intel(R) Core(TM) i7-3517U CPU @ 1.90GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4000
GPU Driver Version                            10.18.10.5146
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

I’ve updated and rebooted it but it still crashed. citra_log.txt (15.7 KB)

System Information for Support

Client Version                                Nightly 1659 HEAD-3f13e1c
Operating System                              Windows 8.1 (6.3)
CPU                                                  Intel(R) Core(TM) i7-3517U CPU @ 1.90GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4000
GPU Driver Version                            10.18.10.5161
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

Ignore the bot regarding the drivers, it is a bit dumb when it comes to old iGPUs.

Since you have an old iGPU (Intel HD 4000) which can randomly crash due to a driver bug use Nightly 1392 until you buy a new computer: https://github.com/citra-emu/citra-nightly/releases/tag/nightly-1392

If you had a desktop computer with like i7-3770 then you would only need to buy a graphics card.

help citra_log.txt.old.txt (9.8 KB)