Citra-qt.exe has stopped working, I don't know how to fix it

Same issue here! Specifically, the app always crashes at the same moment, after I press start on the title screen. The game is Pokemon X
citra_log.txt (26.6 KB)

My drivers, system and Citra are up to date, and I tried most things already mentioned in the thread, except for a few which I’m just too stupid to do… namely some settings I just didn’t have, and couldn’t for the love of me figure out how to get Portable to see if the problems there. I’m really bad w technology sadly. Would appreciate the help.

Edit: I also have access to Vulcan, my other emulator runs well on it, but can’t again find the settings for it.

System Information for Support

Client Version                               Nightly 1784   HEAD-47c4f31
Operating System                             Windows 10 (10.0)
CPU                                          AMD Ryzen 7 2700X Eight-Core Processor          | AVX2 | FMA
Graphics API                                 OpenGL 4.3.1
Graphics Renderer                            Radeon RX 580 Series
GPU Driver Version                           21.30.23.04 30.0.13023.4001
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • Due to AMD’s poorly optimized OpenGL driver, you may experience slowdowns.

System Information for Support

Client Version                               Nightly 1784   HEAD-47c4f31
Operating System                             Windows 10 (10.0)
CPU                                          AMD Ryzen 7 2700X Eight-Core Processor          | AVX2 | FMA
Graphics API                                 OpenGL 4.3.1
Graphics Renderer                            Radeon RX 580 Series
GPU Driver Version                           21.30.23.04 30.0.13023.4001
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • Due to AMD’s poorly optimized OpenGL driver, you may experience slowdowns.

Update drivers to 22.8.2: https://www.amd.com/en/support/graphics/radeon-500-series/radeon-rx-500-series/radeon-rx-580

citra is showing black screen
citra_log.txt (4.0 KB)

Citra used to work fine, but after nearest update patch, when i opened pokemon, it shows black screen with the game’s sound. Sometimes it crash. However the sounds react to my keys which lets me know that the game is running fine. except for the black screen
System Information

  • Operating System:
  • CPU: intel core i5
  • GPU: Integrated Intel UHD Graphics
  • Citra Version (found in title bar): 1788
  • Game: Pokemon (all 3main line games)
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
citra_log.txt (6.9 KB)

No game was booted in your log. If you are experiencing a crash then do not open citra again until after you posted the log as it gets purged when you reopen citra.
For more information, see How to Upload the Log File

[quote=“Raisen_Gaming, post:46, topic:427785”]
Citra used to work fine, but after nearest update patch, when i opened pokemon, it shows black screen with the game’s sound. Sometimes it crash. However the sounds react to my keys which lets me know that the game is running fine. except for the black screen
System Information

  • Operating System:
  • CPU: intel core i5
  • GPU: Integrated Intel UHD Graphics
  • Citra Version (found in title bar): 1788
  • Game: Pokemon (all 3main line games)
  • Screenshot of Issue (include the full Citra window including titlebar):


Diagnostic Log
citra_log.txt (64.4 KB)

System Information for Support

Client Version                               Canary 2280   HEAD-fccf098
Operating System                             Windows 10 (10.0)
CPU                                          Intel(R) Core(TM) i5-10210U CPU @ 1.60GHz | AVX2 | FMA
Graphics API                                 OpenGL 4.3.0
Graphics Renderer                            Intel(R) UHD Graphics
GPU Driver Version                           27.20.100.9316
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics

it did not work if after updating the driver so please suggest another solution

This driver is not up to date. to update, download and install gfx_win_101.3430_101.2111.exe from Intel® Graphics – Windows* DCH Drivers
Mirror download: https://downloadmirror.intel.com/746999/gfx_win_101.3430_101.2111.exe

citra_log.txt (11.0 KB)

System Information for Support

Client Version                               Nightly 1807   HEAD-bb05d8c
Operating System                             Windows 10 Version 2009
CPU                                          Intel(R) Core(TM) i5-5200U CPU @ 2.20GHz | AVX2 | FMA
Graphics API                                 OpenGL 4.3.1
Graphics Renderer                            AMD Radeon R5 M255
GPU Driver Version                           20.9.2 27.20.12031.1000
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • Due to AMD’s poorly optimized OpenGL driver, you may experience slowdowns.

Now i need to replace my video card and all right?

You should update to the latest GPU drivers available for your GPU: https://www.amd.com/en/support/graphics/amd-radeon-r5-series/amd-radeon-r5-200-series/amd-radeon-r5-m255