Citra-qt.exe has stopped working, when i open the rom it stops the rom is ncsd file type

Citra Support
#1

Issue:
Enter a description of your issue here, in full detail.

System Information

  • Operating System:
  • CPU: intel(R) Core™ i3-2377M CPU @ 1.50GHz 1.50 GHz
  • GPU: no gpu
  • Citra Version (found in title bar): citra nightly 1757
  • Game: pokemon y
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:
<https://community.citra-emu.org/t/how-to-upload-th
citra_log.txt (6.4 KB)

#2

No game was booted in your log. If you are experiencing a crash then do not open citra again until after you posted the log as it gets purged when you reopen citra.
For more information, see How to Upload the Log File

#3

System Information for Support

Client Version                               Nightly 1757   HEAD-ac98458
Operating System                             Windows 10 (10.0)
CPU                                          Intel(R) Core(TM) i3-2377M CPU @ 1.50GHz | AVX
Graphics API                                 OpenGL 3.3.0
Graphics Renderer                            Intel(R) HD Graphics 3000
GPU Driver Version                           9.17.10.4459
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics
#4

Your hardware is too old to support running Citra on Windows properly. You’ll need to use Linux instead (their Mesa drivers support what Citra needs), or buy newer hardware.