Citra qt.exe stopped

Issue:
Enter a description of your issue here, in full detail.

System Information

  • Operating System: Windows 8.1
  • CPU: 2,40 GHz Intel Core i3
  • GPU: Intel ® HD Graphics Family
  • Citra Version (found in title bar): Citra 1732
  • Game: Any
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
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In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

citra_log.txt (604.5 KB)

System Information for Support

Client Version                                Canary 1732 HEAD-10eee07
Operating System                              Windows 8.1 (6.3)
CPU                                                  Intel(R) Core(TM) i3-3110M CPU @ 2.40GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4000
GPU Driver Version                            10.18.10.5129
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. https://downloadcenter.intel.com/product/80939/Graphics-Drivers
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

If this was a random crash you probably would need to use Nightly 1392 https://github.com/citra-emu/citra-nightly/releases/tag/nightly-1392 because this old GPU doesn’t like the Split Presentation Thread change. The crash happens in the driver which is something Intel would need to fix however Intel HD 4000 is 8 years old now so I doubt they would :frowning:

citra_log.txt (1.1 MB)

System Information for Support

Client Version                                Canary 1798 HEAD-fb15c4b
Operating System                              Windows 8.1 (6.3)
CPU                                                  Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4000
GPU Driver Version                            10.18.10.4276
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. https://downloadcenter.intel.com/product/80939/Graphics-Drivers
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.