Citra-qt "Not Responding" when I start the game

System Information for Support

Client Version                                Canary 1640 HEAD-4f8f8e8
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [ ]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

citra_log.txt (20.9 KB)

System Information for Support

Client Version                                Nightly 1565 HEAD-2e24183
Operating System                              Windows 10 (10.0)
CPU                                                  Intel(R) Core(TM) i7-3540M CPU @ 3.00GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4000
GPU Driver Version                            10.18.10.4358
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

GPU Driver Version: Build 10.18.10.4358

This driver is outdated, you need to update.

Download win64_15.33.50.5129.zip from https://downloadcenter.intel.com/download/29473/Intel-Graphics-Driver-for-Windows-15-33-?product=71255
direct link: https://downloadmirror.intel.com/29473/a08/win64_15.33.50.5129.zip

then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

Since you have an old GPU which can randomly crash due to a driver bug you might need to use Nightly 1392 until you upgrade your computer as it is the last build before the Split Presentation Thread change: https://github.com/citra-emu/citra-nightly/releases/tag/nightly-1392

citra_log.txt (4.4 KB)
please mine also

I did not find anything wrong in your log file. Please wait for a moderator to assist.

citra_log.txt (7.7 KB)
check mine please

I did not find anything wrong in your log file. Please wait for a moderator to assist.

what is moderator? how it will help me

citra_log.txt (7.7 KB)
please check it again

I did not find anything wrong in your log file. Please wait for a moderator to assist.

It looks like you accidentally reopened Citra before uploading the log. The log gets cleared every time you open Citra. Have the log folder open in the background first, then start the game and when Citra freezes, close Citra then immediately upload a new log here.

Continuing the discussion from Citra-qt "Not Responding" when I start the game:

I’m using the latest nightly build version of citra but every time I load a rom( Pokemon Y and Pokemon Alpha Sapphire) citra freezes at the language selection menu in the beginning.

I’m on a pretty low end laptop with Intel Pentium and 4GB RAM but I was able to play both of the above mentioned games with only minor glitches(finished delta episode in pkmn Alpha Sapphire) on this laptop before i performed a fresh installation of windows 10 1909

citralog.txt (16.8 KB)

System Information for Support

Client Version                                Nightly 1566 HEAD-1504018
Operating System                              Windows 10 (10.0)
CPU                                                 Intel(R) Pentium(R) CPU  N3540  @ 2.16GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics
GPU Driver Version                            10.18.10.4358
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [ ]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 2
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.

Driver Version: 10.18.10.4358

This driver is outdated, you need to update.

Download win64_15.33.50.5129.zip from https://downloadcenter.intel.com/download/29473/Intel-Graphics-Driver-for-Windows-15-33-?product=85552
direct link: https://downloadmirror.intel.com/29473/a08/win64_15.33.50.5129.zip

then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

Since you have an old GPU which can randomly crash due to a driver bug you might need to use Nightly 1392 until you upgrade your computer as it is the last build before the Split Presentation Thread change: https://github.com/citra-emu/citra-nightly/releases/tag/nightly-1392

You should enable Hardware Shader.

Me too please =)
citra_log.txt (37.1 KB)

System Information for Support

Client Version                                Nightly 1578 HEAD-7444c95
Operating System                              Windows 10 (10.0)
CPU                                                  Intel(R) Core(TM) i5-3380M CPU @ 2.90GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4000
GPU Driver Version                            10.18.10.4425
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 2
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. https://downloadcenter.intel.com/product/80939/Graphics-Drivers
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

Driver Version: 10.18.10.4425

This driver is outdated, you need to update.

Download win64_15.33.50.5129.zip from https://downloadcenter.intel.com/download/29473/Intel-Graphics-Driver-for-Windows-15-33-?product=71256
direct link: https://downloadmirror.intel.com/29473/a08/win64_15.33.50.5129.zip

then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

Since you have an old GPU which can randomly crash due to a driver bug you might need to use Nightly 1392 until you upgrade your computer as it is the last build before the Split Presentation Thread change: https://github.com/citra-emu/citra-nightly/releases/tag/nightly-1392

Ok thank you very luch
i love play video games in a 3ds
i will text you if i need another help

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It’s actualy working thx =)

1 Like