Citra quit unexpectedly mac

Citra Support
1

Issue:
The game lags and shuts down abruptly showing the message Citra quit unexpectedly. I’ve tried solutions found in Citra Support such as enabling accurate multiplication and disabling shader JIT but they still do not work.

System Information

  • Operating System: mac OS Catalina Version 10.15.5
  • CPU: 2 GHz Quad-Core Intel Core i7
  • GPU: Intel Iris Pro 1536 MB
  • Citra Version (found in title bar): Citra Nightly 1578
  • Game: Pokemon X and Pokemon Omega Ruby
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
citra_log.txt (62.3 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

2

System Information for Support

Client Version                                Nightly 1578 HEAD-7444c95
Operating System                              macOS 10.15
CPU                                           Intel(R) Core(TM) i7-4750HQ CPU @ 2.00GHz
Graphics API                                  OpenGL ?
Graphics Renderer                             Intel Iris Pro OpenGL Engine
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
3

Since you have an old GPU which can randomly crash due to a driver bug you might need to use Nightly 1392 until you upgrade your computer as it is the last build before the Split Presentation Thread change: https://github.com/citra-emu/citra-nightly/releases/tag/nightly-1392

4

The game runs now but there is no background music in the game.

5

provide us the new log file

6

citra_log.txt (63.7 KB)

7

System Information for Support

Client Version                                Nightly 1392 HEAD-ddb7ead
Operating System                              macOS 10.15
CPU                                           Intel(R) Core(TM) i7-4750HQ CPU @ 2.00GHz
Graphics API                                  OpenGL ?
Graphics Renderer                             Intel Iris Pro OpenGL Engine
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [ ]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1

I did not find anything wrong in your log file. Please wait for a moderator to assist.

8

The fixes to AAC decoder came afterwards but yeah due to Split Presentation Thread change you wouldn’t be able to use it. It is possible to create your own build where you revert Split Presentation Thread. Here are build instructions for macOS if you want to give it a go: