Citra quit unexpectedly macbook

Issue:
Enter a description of your issue here, in full detail.
Everytime i go to load the game, it says citra quit unexpectedly.

System Information
MacBook Pro (Retina, 13-inch, Mid 2014)

  • Operating System: mac os mojave
  • CPU: 2.6 GHz Intel Core i5
  • GPU: Intel Iris 1536 MB
  • Citra Version (found in title bar):
  • Game: pokemon x and y
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping. citra_log.txt (19.1 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296[(upload://y39g0agw34L0QP1T1hnMP0wGm4g.txt) (19.1 KB)

System Information for Support

Client Version                                Nightly 1458 HEAD-680ef64
OpenGL Vendor                                 Intel Inc.
OpenGL Renderer                               Intel Iris OpenGL Engine
OpenGL Version                                null
Enable Hardware Renderer                      [ ]
Enable Hardware Shader                        [ ]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • LLE Audio is designed for debugging purposes. Using this option will slow down your game. Try changing to HLE audio.
  • CPU JIT should be enabled for the best performance. Please enable this option.

citra_log.txt (19.1 KB)

still having the same issue

System Information for Support

Client Version                                Nightly 1458 HEAD-680ef64
OpenGL Vendor                                 Intel Inc.
OpenGL Renderer                               Intel Iris OpenGL Engine
OpenGL Version                                null
Enable Hardware Renderer                      [ ]
Enable Hardware Shader                        [ ]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • LLE Audio is designed for debugging purposes. Using this option will slow down your game. Try changing to HLE audio.
  • CPU JIT should be enabled for the best performance. Please enable this option.

citra_log.txt (18.0 KB)

System Information for Support

Client Version                                Nightly 1458 HEAD-680ef64
OpenGL Vendor                                 Intel Inc.
OpenGL Renderer                               Intel Iris OpenGL Engine
OpenGL Version                                null
Enable Hardware Renderer                      [ ]
Enable Hardware Shader                        [ ]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

citra_log.txt (18.0 KB)

how do enable accurate multiplication on mac?

System Information for Support

Client Version                                Nightly 1458 HEAD-680ef64
OpenGL Vendor                                 Intel Inc.
OpenGL Renderer                               Intel Iris OpenGL Engine
OpenGL Version                                null
Enable Hardware Renderer                      [ ]
Enable Hardware Shader                        [ ]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

citra_log.txt (25.8 KB)

graphics wont show up. screen is black with no sound.

System Information for Support

Client Version                                Nightly 1458 HEAD-680ef64
OpenGL Vendor                                 Intel Inc.
OpenGL Renderer                               Intel Iris OpenGL Engine
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [ ]
Enable Vsync                                  null
System Region                                 [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

after about 5 minutes the it quit unexpectedly again

iirc there is a bug on macOS where you will need to resize the window or toggle fullscreen(can access from the View menu). Check the app store for updates for your mac.