Citra Quit Unexpectedly on Mac

Issue:
When I start the game it crashes after a minute of playing it. I’ve read some other topics on this website with people having the same problem but I couldn’t fix the issue. I’ve tried different versions of citra and changed the graphics configuration in so many ways but it still doesn’t work (Turning on “Accurate Multiplication” doesn’t work). The only time it works is when I turn off the Hardware Shader, but the game goes really really slow, is there any other solution? Please help.

System Information

  • Operating System: macOS Big Sur Version 11.6.6
  • CPU: 3 GHz Dual-Core Intel Core i7
  • GPU: Intel Iris 1536 MB
  • Citra Version (found in title bar): Citra Nightly 1765
  • Game: Inazuma Eleven Go Galaxy
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

citra_log.txt (297.7 KB)

System Information for Support

Client Version                               Nightly 1765   HEAD-46c6e5c
Operating System                             macOS 11.6
CPU                                          Intel(R) Core(TM) i7-4578U CPU @ 3.00GHz | AVX2 | FMA
Graphics API                                 OpenGL 4.1
Graphics Renderer                            Intel Iris OpenGL Engine
GPU Driver Version                           ?
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

I did not find anything wrong in your log file. Please wait for a human moderator to assist.

MacOS sometimes has issues with Citra and its games. Could you try this build and see if you can get the game running with Hardware Shaders enabled on there?

Download citra-osx-20200707-bd7ee8c.tar.gz from Release nightly-1587: Common: remove a mod from AlignUp (#5441) · citra-emu/citra-nightly · GitHub
Extract it and then run the citra-qt executable found inside of the extracted folder.

I tried it and still doesn’t work, here’s the log:
citra_log.txt (939.6 KB)

System Information for Support

Client Version                               Nightly 1587   HEAD-bd7ee8c
Operating System                             macOS 10.16
CPU                                          Intel(R) Core(TM) i7-4578U CPU @ 3.00GHz
Graphics API                                 OpenGL 4.1
Graphics Renderer                            Intel Iris OpenGL Engine
GPU Driver Version                           ?
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [ ]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

Enabling Accurate Multiplication doesn’t work either. Log:
citra_log.txt (116.0 KB)

System Information for Support

Client Version                               Nightly 1587   HEAD-bd7ee8c
Operating System                             macOS 10.16
CPU                                          Intel(R) Core(TM) i7-4578U CPU @ 3.00GHz
Graphics API                                 OpenGL 4.1
Graphics Renderer                            Intel Iris OpenGL Engine
GPU Driver Version                           ?
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [ ]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

Sorry that was the wrong log. This is the one:
citra_log.txt (58.9 KB)

System Information for Support

Client Version                               Nightly 1587   HEAD-bd7ee8c
Operating System                             macOS 10.16
CPU                                          Intel(R) Core(TM) i7-4578U CPU @ 3.00GHz
Graphics API                                 OpenGL 4.1
Graphics Renderer                            Intel Iris OpenGL Engine
GPU Driver Version                           ?
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

I did not find anything wrong in your log file. Please wait for a human moderator to assist.