Citra randomly closes after a few minutes of playing

Citra Support
#1

Issue:
Enter a description of your issue here, in full detail.

citra closes after a few minutes of playing. pokemon x and y play just fine. already downloaded the lates intel drivers and other updates but still have the exact same issues.

System Information

  • Operating System: Windows 10 home x64
  • CPU: intel core i3-3110m 2.40ghz
  • GPU: intel hd graphics 4000
    4gb ddr3 ram
  • Citra Version (found in title bar): Nightly 1611
  • Game: pokemon : all mystery dungeon titles, omega ruby, sun and ultra moon
  • Screenshot of Issue (include the full Citra window including titlebar):

citra_log.txt 212.txt (187.8 KB)

Diagnostic Log
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In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

#2

System Information for Support

Client Version                                Nightly 1611 HEAD-e48110b
Operating System                              Windows 10 (10.0)
CPU                                                  Intel(R) Core(TM) i3-3110M CPU @ 2.40GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4000
GPU Driver Version                            10.18.10.5146
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

#3

Ignore the bot regarding the drivers, it is a bit dumb when it comes to old GPUs.

Since you have an old GPU which can randomly crash due to a driver bug you might need to use Nightly 1392 until you upgrade your computer: https://github.com/citra-emu/citra-nightly/releases/tag/nightly-1392

#4

System Information for Support

Client Version                                Nightly 1611 HEAD-e48110b
Operating System                              Windows 10 (10.0)
CPU                                                  Intel(R) Core(TM) i3-3110M CPU @ 2.40GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4000
GPU Driver Version                            10.18.10.5146
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

#5

never mind. old version indeed works, but so does the newer build when i turn new 3ds mode off. :smiley:

#6

Oh, so no crashes at all with New 3DS mode?

#7

Nope. Since i turned it off, I’ve had no issues with crashing and I’m playing it smoothly on 2-3x native depending on the game. Unfortunately I have to check my settings after each update, because after the update the new 3ds mode is back on.:roll_eyes: will do some more testing the coming days with different games to see if it keeps playing smoothly.

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