Citra randomly crashes while playing

Citra Support
1

Citra randomly crashes while playing
Citra nightly crashes after playing for sometime. It happens randomly. Happened with Pokemon X and Pokemon Omega Ruby. I tried others versions of Citra but any of them worked.

Windows 10 Home Single Language
Intel Core i3-3217U
Intel HD Graphics 4000 (supports OpenGL 4.0)
Citra Nightly 1705
Pokemon Omega Ruby

citra_log.txt (4.8 KB)

PS: Sorry if there’s any language error, English is a second language for me.

2

I did not find anything wrong in your log file. Please wait for a moderator to assist.

3

The log file is incomplete. Make sure you follow the steps carefully:

  1. Open Citra, then go to File>Open Citra Folder and open up the log folder. Now keep that open in the background.
  2. Launch your game and encounter the problem; crash/slowdown/glitch and close citra if it doesn’t do so by itself. Do not restart citra as that will wipe the log of important information!
  3. Now upload the log file in this chat.
4

Thanks for your reply, I left the log file open and played until the game crashed, saved it and closed, I hope I did it alright.

citra_log.txt (4.9 KB)

If this one isn’t the right one I also have the original from the folder (not the old one)

citra_log.txt (360.7 KB)

5

System Information for Support

Client Version                                Nightly 1705 HEAD-edbd6df
Operating System                              Windows 10 (10.0)
CPU                                                  Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz | AVX
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4000
GPU Driver Version                            10.18.10.5161
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Downloads for Graphics
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • The CPU Clock percentage is not 100%. You may experience unexpected game speed.
6

I did not find anything wrong in your log file. Please wait for a moderator to assist.

7

Ignore the bot regarding the drivers, it is a bit dumb when it comes to old iGPUs.

Your iGPU has driver bugs so you should use this older build until you buy a new computer: https://github.com/citra-emu/citra-nightly/releases/tag/nightly-1392

1 Like
8

Thanks, I’ll download the older build, if it doesn’t works i’ll try changing my config

9

Hi again, i’ve been playing for some time and there wasn’t any problem, this version is pretty stable and I’m getting a better performance than before. Thank you again!

1 Like
10

I have a simliar problem. It crashes for some games.
citra_log.txt (4.5 KB)

11

No game was booted in your log. If you are experiencing a crash then do not open citra again until after you posted the log as it gets purged when you reopen citra.
For more information, see How to Upload the Log File

12

it crashes randomly for me too
citra_log.txt (27.7 KB)

13

System Information for Support

Client Version                               Nightly 1809   HEAD-94d0399
Operating System                             Windows 10 Version 2009
CPU                                          Intel(R) Core(TM) i3-1005G1 CPU @ 1.20GHz | AVX512 | FMA
Graphics API                                 OpenGL 4.3.0
Graphics Renderer                            Intel(R) UHD Graphics
GPU Driver Version                           27.20.100.9621
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics
14

This driver is out of date. To update, download and install gfx_win_101.3790_101.2114.exe from Intel® Graphics – Windows* DCH Drivers
Mirror download: https://downloadmirror.intel.com/751359/gfx_win_101.3790_101.2114.exe

15

citra_log.txt (25.3 KB)

16

System Information for Support

Client Version                               Nightly 1700   HEAD-71b8ddb
Operating System                             Windows 10 (10.0)
CPU                                          Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz
Graphics API                                 OpenGL 3.3.0
Graphics Renderer                            Intel(R) HD Graphics 4000
GPU Driver Version                           10.18.10.4358
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [ ]
System Region                                -1
Shader Disk Cache                            [ ]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics
  • You have cheats enabled. This might cause weird behaviour or crashes. Please disable them and retest if your game is experiencing bugs or crashes.
17

citra_log.txt (29.1 KB)

18

System Information for Support

Client Version                               Nightly 1700   HEAD-71b8ddb
Operating System                             Windows 10 (10.0)
CPU                                          Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz
Graphics API                                 OpenGL 3.3.0
Graphics Renderer                            Intel(R) HD Graphics 4000
GPU Driver Version                           10.18.10.4358
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [ ]
System Region                                -1
Shader Disk Cache                            [ ]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics
19

citra_log.txt (17.1 KB)

Citra crashes whenever I try to open Tomodachi Life. It loads, then crashes.

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System Information for Support

Client Version                               Canary 2343   HEAD-cef4891
Operating System                             Windows 10 Version 2009
CPU                                          Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz | AVX2 | FMA
Graphics API                                 OpenGL 4.3.0
Graphics Renderer                            NVIDIA GeForce GTX 960/PCIe/SSE2
GPU Driver Version                           516.94
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

I did not find anything wrong in your log file. Please wait for a human moderator to assist.