Citra Screen Glitching

Issue:
I run the game and it starts, but the image its glitched.

System Information

  • Operating System: Windows 8.1
  • CPU: Intel Core i7 3537U
  • GPU: Intel HD Graphics 4000
  • Citra Version (found in title bar): Canary 1992
  • Game: Pokemon X
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (20.9 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                                Canary 1992 HEAD-9a40f51
Operating System                              Windows 8.1 (6.3)
CPU                                                  Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz | AVX
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4000
GPU Driver Version                            10.18.10.3308
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [ ]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics

Intel website tells me “No supported driver or software updates are available for your system.”

Ignore that follow this:

GPU Driver Version: 10.18.10.3308

This driver is outdated, you need to update.

Download win64_15.33.53.5161.zip from https://downloadcenter.intel.com/download/29969/Intel-Graphics-Driver-for-Windows-15-33-
direct link: https://downloadmirror.intel.com/29969/a08/win64_15.33.53.5161.zip

then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

Your iGPU has driver bugs so you should use this older build until you buy a new computer: https://github.com/citra-emu/citra-nightly/releases/tag/nightly-1392

It worked. Thank you so much!
I can play, save, load and everything else.

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