Citra Setup Will not Open

Citra Support
#1

I am a Mac user with a computer that is definitely capable of running the emulator but when I try to download Citra for Mac, I click on the download, and that works. Then when I try to click on “citra-setup-mac” after it being extracted, it instantly closes and my computer tells me that it closed unexpectedly. It will not open no matter how many times I try. I am able to download some versions of Citra that are much older but it does not work with the game I am trying to play, Super Mystery Dungeon. If anyone knows why this isn’t working it would be much appreciated!

System Information

  • Operating System: Mac OS X
  • CPU: 2.4 GHz Intel Core i7 processor with 8 GB memory 1600 MHz DDR3
  • GPU:
  • Citra Version (found in title bar): Latest
  • Game: N/A
  • Screenshot of Issue (include the full Citra window including titlebar): N/A

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

#2

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

#3

What version of mac are you using specifically (include os version e.g: 10.12.1)?
what mac build? (e.g: macbook pro mid 2012 )

could you open your installer through the terminal and check for any additional crash info?

you can always use manual download instead of an installer: