Citra stops responding and crashes

#1

Issue:
In both Citra Canary and Nightly, whenever i try to open a game, it’ll stop responding and closes. The log file is completely blank after the crash. It has been doing this for a couple days.

System Information

  • Operating System: Windows 10
  • CPU: i5-4590
  • GPU: GTX 1070
  • Citra Version (found in title bar): Nightly:800 | Canary:643
  • Game: Pokemon Moon, Pokemon Ultra Sun, Pokemon Alpha Sapphire
#2

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

#3

I have the same problem, citra crashes right after I try to start any games, the log file is always empty because the game just fails to launch.

1 Like
#4

@Donkition @MW149 If the log is empty, try restarting your PC. It’s hard to find the issue without the log file.

#5

My PC has been on and off multiple times since it started, and it’s happen with every build that’s been released starting earlier this week. I’ve reinstalled Citra entirely also. Someone with a similar issue mentioned changing the information back on the system tab, but I have changed mine back to what I think it was before whatever update reverted it.