Citra support post help

with uploading a log file it says to drag and drop it to a support post but it dosent say what is a support post

In order for us to provide better support, we need to see the log generated by citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File

nvm i figured it out

citra_log.txt (19.1 KB)

System Information for Support

Client Version                               Nightly 1766   HEAD-a6e7a81
Operating System                             Windows 10 (10.0)
CPU                                          Intel(R) Core(TM) i5-3320M CPU @ 2.60GHz | AVX
Graphics API                                 OpenGL 3.3.0
Graphics Renderer                            Intel(R) HD Graphics 4000
GPU Driver Version                           10.18.10.4425
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics
  • Please enable the Vsync option if you are experiencing screen tearing.
  • The ROM you are attempting to run is corrupted. Look here for instructions on how to properly dump ROMs from your 3DS. https://citra-emu.org/wiki/dumping-installed-titles/

citra_log.txt (18.8 KB)

System Information for Support

Client Version                               Nightly 1768   HEAD-b7c1c21
Operating System                             Windows 10 (10.0)
CPU                                          Intel(R) Core(TM) i5-3320M CPU @ 2.60GHz | AVX
Graphics API                                 OpenGL 3.3.0
Graphics Renderer                            Intel(R) HD Graphics 4000
GPU Driver Version                           10.18.10.4425
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics
  • Please enable the Vsync option if you are experiencing screen tearing.

citra_log.txt (145.7 KB)

System Information for Support

Client Version                               Nightly 1769   HEAD-3bb027a
Operating System                             Windows 10 (10.0)
CPU                                          AMD Athlon Gold 3150U with Radeon Graphics      | AVX2 | FMA
Graphics API                                 OpenGL 3.3.1
Graphics Renderer                            AMD Radeon(TM) Graphics
GPU Driver Version                           20.10.24 27.20.1024.1
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • Due to AMD’s poorly optimized OpenGL driver, you may experience slowdowns.
  • System configuration block 0xA0002, 0xA0002, 0x70001, 0xA0001, 0xA0002, 0x70001, 0xB0000, 0xA0001, 0xA0002, 0x70001, 0xA0002, 0xA0002, 0x70001, 0xA0002, 0xA0002, 0xA0002, 0xA0002, 0xA0002, 0xA0002, 0xA0001, 0xA0002, 0x70001, 0xB0000, 0xA0002, 0xA0002, 0x70001, 0xA0002, 0xA0001, 0xA0002, 0x70001, 0xB0000, 0xA0001, 0xA0002, 0x70001, 0xA0002, 0xA0002, 0x70001, 0xA0002, 0xA0001, 0xA0002, 0x70001, 0xB0000, 0xA0001, 0xA0002, 0x70001, 0xA0002, 0xA0002, 0x70001, 0xA0002, 0xA0001, 0xA0002, 0x70001, 0xB0000, 0xA0001, 0xA0002, 0x70001, 0xA0002, 0xA0002, 0x70001, 0xA0002, 0xA0002, 0xA0002, 0xA0002, 0xA0002, 0xA0002, 0xA0002, 0xA0002, 0xA0002, 0x70001, 0xA0001, 0xA0002, 0x70001, 0xB0000, 0xA0001, 0xA0002, 0x70001, 0xB0000, 0xA0002, 0xA0002, 0x70001, 0xA0002, 0xA0002, 0xA0002, 0x70001, 0xA0002 appears to be corrupted. Please attempt the steps outlined in our FAQ https://citra-emu.org/wiki/faq/

citra_log.txt (30.1 KB)

System Information for Support

Client Version                               Nightly 1770   HEAD-88a4759
Operating System                             Windows 10 (10.0)
CPU                                          11th Gen Intel(R) Core(TM) i5-11400F @ 2.60GHz | AVX512 | FMA
Graphics API                                 OpenGL 3.3.0
Graphics Renderer                            NVIDIA GeForce GTX 1660 SUPER/PCIe/SSE2
GPU Driver Version                           472.80
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

citra_log.txt (16.3 KB)

System Information for Support

Client Version                               Nightly 1770   HEAD-88a4759
Operating System                             Windows 10 (10.0)
CPU                                          Intel(R) Celeron(R) CPU G1840 @ 2.80GHz
Graphics API                                 OpenGL 3.3.0
Graphics Renderer                            Intel(R) HD Graphics
GPU Driver Version                           20.19.15.4835
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

where do i put godmode9

This driver is out of date. To update, download win64_15.33.53.5161.zip from Intel® Graphics Driver for Windows* [15.33]
Mirror download: https://downloadmirror.intel.com/29969/a08/win64_15.33.53.5161.zip

Then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

Furthermore, because your iGPU has driver bugs, you’ll need to use an older version of Citra in order to prevent random freezing and crashing from occurring until you upgrade your hardware:
Download citra-windows-mingw-20191214-ddb7ead.7z from Release nightly-1392: Merge pull request #5020 from jroweboy/dynamic-mf · citra-emu/citra-nightly · GitHub
Extract it using Winrar or 7zip. Put the extracted folder anywhere you want. Now run citra-qt.exe from the folder and run your game.

citra_log.txt.old.txt (42.5 KB)

System Information for Support

Client Version                               Canary 2256   HEAD-6e5db49
Operating System                             Windows 10 (10.0)
CPU                                          AMD PRO A10-8770E R7, 10 COMPUTE CORES 4C+6G    | AVX2 | FMA
Graphics API                                 OpenGL 4.3.0
Graphics Renderer                            GeForce GT 710/PCIe/SSE2
GPU Driver Version                           456.71
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

citra_log.txt (15.6 KB)

System Information for Support

Client Version                               Canary 2256   HEAD-6e5db49
Operating System                             Windows 10 (10.0)
CPU                                          AMD PRO A10-8770E R7, 10 COMPUTE CORES 4C+6G    | AVX2 | FMA
Graphics API                                 OpenGL 4.3.0
Graphics Renderer                            GeForce GT 710/PCIe/SSE2
GPU Driver Version                           456.71
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

kinda need help

the bot says my graphics card is the problem but that shouldn’t be
I’m also not able to dump ROMs from my 3ds 'cause I’m playing on an emulator on my pc