Citra won`t load a game

Issue: Citra won`t load Pokemon Omega Ruby
Enter a description of your issue here, in full detail.citra will not load pokemon omega ruby and instead it says this: "a fatal error has occured check the log forr details continuing emulation may result in crashes and bugs "

System Information

  • Operating System: Windows 10 Home 64-bit (10.0, Build 14393) (14393.rs1_release.170731-1934)
  • CPU:
  • GPU:
  • Citra Version (found in title bar): Citra Nightly 1419
  • Game: Pokemon Omega Ruby
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (31.9 KB)
In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                                Nightly 1419 HEAD-f106e76
OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce 920M/PCIe/SSE2
OpenGL Version                                3.3.0
GPU Driver Version                            388.57
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from NVIDIA’s website. https://www.nvidia.com/Download/index.aspx
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • The ROM you are attempting to run is corrupted. Look here for instructions on how to properly dump ROMs from your 3DS. https://citra-emu.org/wiki/dumping-installed-titles/

Follow the link that the Bot has posted to dump your games correctly, make sure to follow every step correctly.

citra_log.txt (22.2 KB)

System Information for Support

Client Version                                Nightly 1420 HEAD-4991c01
OpenGL Vendor                                 ATI Technologies Inc.
OpenGL Renderer                               AMD Radeon (TM) R9 390 Series
OpenGL Version                                3.3.1
GPU Driver Version                            26.20.12028.2
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Due to AMD’s poorly optimized OpenGL driver, you may experience slowdowns.
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • The ROM you are attempting to run is corrupted. Look here for instructions on how to properly dump ROMs from your 3DS. https://citra-emu.org/wiki/dumping-installed-titles/