Citra won't start

Citra Support
1

Issue:
Whenever I open citra (Tried both nightly and canary, neither work) (citra-qt not citra.exe), it loads for a few seconds, then just opens it in the background, but no window opens.

I tried uninstalling and reinstalling for both versions, but nothinng works.
System Information

  • Operating System: Win 10 64x bit
  • CPU: i7-4770
  • GPU: RX-580 8GB
  • Citra Version (found in title bar): Newest I’m guessing(Can’t see title bar since no window opens)
  • Game: N/A
  • Screenshot of Issue (include the full Citra window including titlebar):Screenshot by Lightshot

Diagnostic Log
Can’t find where the logs are saved, and can’t follow the guide either

2

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

3

Unplug any controller before launching citra and add an exception for citra-qt.exe on your antivirus, including windows defender.