Controller not working after update

i updated citra to its latest version today and after doing so , my ps4 controller no longer works no matter what i do , the controller still works on other games and emulators like rpcs3 , yuzu etc . please help.

System Information

  • Operating System: windows 10
  • CPU: intel i7 7th generation 2.80 ghz
  • GPU: nvidea gtx 1050 ti
  • Citra Version (found in title bar): 1521
  • Game: pokemon ultra moon
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

Upload a log file please, follow the bot’s link.

citra_log.txt (51.4 KB)

here is the log. sorry i was a bit busy .

System Information for Support

Client Version                                Nightly 1535 HEAD-41bff0e
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz
OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce GTX 1050 Ti/PCIe/SSE2
OpenGL Version                                3.3.0
GPU Driver Version                            441.87
Enable CPU JIT                                [x]
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • You have cheats enabled. This might cause weird behaviour or crashes. Please disable them and retest if your game is experiencing bugs or crashes.

its fixed now , apparently the problem was in the input profiles themselves , i just removed all but the main one and then remapped the controls.

1 Like

uhm… I have a problem about the controls too. I use keyboard cause I play on our laptop then suddenly the face buttons doesn’t work anymore. Can someone help me abt this problem