Crash Pokemon Sun Moon

Issue:
Why my pokemon Sun and Moon crash when the dog out in the beginning but the music still playing

System Information

  • Operating System: Win 10 Pro 64 Bit
  • CPU: Intel I5-8250U (8 CPUs)
  • GPU: Radeon 520
  • Citra Version (found in title bar): Citra Canary 1382
  • Game: Sun And Moon, Ultra Sun and Moon
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
citra_log.txt (44.8 KB)
In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                                Canary 1382 HEAD-ae96bdd
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) UHD Graphics 620
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

I enable Accurate Multiplication but still crash at that time

Disable ‘Enable Hardware Shader’ before launching your game.