Crash to open Pokemon x

Issue:
Hi i install pokemon x unfortunately every time i open it it crashes.
i spent a lot of time installing it, you can help me please T-T
(sorry for my bad english, i don’t speak english very well)
I have Pokemon X (EU) (En,ja,fr,de,es,it,ko) Decrypted.3ds
my log file :
citra_log.txt (4.9 KB)
(I think that’s it), sorry I don’t know much about it ^^ ’
System Information

  • Operating System: Microsoft Windows 10
  • CPU: Intel core i3 7th Gen
  • Citra Version (found in title bar):
  • GPU: ersion (found in title bar):
  • Game: Citra nightly
  • Screenshot of Issue (include the full Citra window including titlebar):
    (I don’t have screen because the screen goes off without displaying any message,
    it’s a black screen that goes off suddenly

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

I did not find anything wrong in your log file. Please wait for a moderator to assist.

The log file is incomplete. Make sure you follow the steps carefully:

  1. Open Citra, then go to File>Open Citra Folder (Citra>Open Citra Folder if on MacOS) and open up the log folder. Now keep that open in the background.
  2. Launch your game and encounter the problem; crash/slowdown/glitch and close citra if it doesn’t do so by itself. Do not restart citra as that will wipe the log of important information!
  3. Now upload the log file in this chat.

I did not find anything wrong in your log file. Please wait for a moderator to assist.

citra_log.txt.old.txt (12.4 KB)

System Information for Support

Client Version                                Nightly 1708 HEAD-e7671d9
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i3-7020U CPU @ 2.30GHz | AVX2 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 620
GPU Driver Version                            27.20.100.8935
CPU JIT                                       [x]
Hardware Renderer                             [ ]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

[ 15.249229] HW.Memory <Error> core/memory.cpp:GetPhysicalRef:475: unknown GetPhysicalPointer @ 0x00000000 at PC 0x00179BD4
^ This could indicate a faulty ROM. You’ll need to redump your game. Please refer to our game dumped guides:

Dumping Game Cartridges
Dumping Installed Titles

Make sure your GM9 is up to date and that you have enough free storage space available on your SD-Card to perform the dump.