Crash When save in game. Pokemon Ultra Sun

Citra Support
#1

Issue:
Crash when in game.

System Information

  • Operating System:
  • CPU:
  • GPU:
  • Citra Version (found in title bar):
  • Game:
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (111.1 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

#2

System Information for Support

Client Version                               Nightly 1770   HEAD-88a4759
Operating System                             Windows 10 (10.0)
CPU                                          Intel(R) Core(TM) i3-8100 CPU @ 3.60GHz | AVX2 | FMA
Graphics API                                 OpenGL 3.3.0
Graphics Renderer                            Intel(R) UHD Graphics 630
GPU Driver Version                           26.20.100.7158
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics
#3

Please try again without the use of save states.

#4

the game crashed when i save my game state, now my game stats is gone
Game: Pokemon Moon
citra_log.txt (2.7 MB)

#5

System Information for Support

Client Version                               Canary 2184   HEAD-f4d60a0
Operating System                             Windows 10 (10.0)
CPU                                          Intel(R) Core(TM) i3-10105F CPU @ 3.70GHz | AVX2 | FMA
Graphics API                                 OpenGL 3.3.0
Graphics Renderer                            NVIDIA GeForce GTX 1050 Ti/PCIe/SSE2
GPU Driver Version                           511.79
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

I did not find anything wrong in your log file. Please wait for a human moderator to assist.

#6

The log file did not record you attempting to save a state. Are you sure that’s what you’re doing? (Emulation>Save State>Select a slot)