Crashing when launching pokemon

Citra Support
#1

Issue:
Enter a description of your issue here, in full detail.
Although it used to run on my PC, since some update a while ago, everytime I launched Pokemon X/Pokemon Ultra Moon, it would finish loading shaders and then citra would crash.

System Information

  • Operating System: Windows 10 64x
  • CPU: Ryzen 5 2600
  • GPU: GTX 1060 6gb
  • Citra Version (found in title bar): 1717
  • Game: Pokemon X/Pokemon Ultra Moon
  • Screenshot of Issue (include the full Citra window including titlebar):
    Screenshot 2021-07-20 220526
    Screenshot 2021-07-20 2205261147×1046 250 KB

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (4.9 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

#2

I did not find anything wrong in your log file. Please wait for a moderator to assist.

#3

The log file is incomplete. Make sure you follow the steps carefully:

  1. Open Citra, then go to File>Open Citra Folder (Citra>Open Citra Folder if on MacOS) and open up the log folder. Now keep that open in the background.
  2. Launch your game and encounter the problem; crash/slowdown/glitch and close Citra if it doesn’t do so by itself. Do not restart Citra as that will wipe the log of important information!
  3. Now upload the log file in this chat.
#4

citra_log.txt (13.1 KB)

#5

System Information for Support

Client Version                                Nightly 1718 HEAD-dd31ed6
Operating System                              Windows 10 (10.0)
CPU                                           AMD Ryzen 5 2600 Six-Core Processor             | AVX2 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             NVIDIA GeForce GTX 1060 6GB/PCIe/SSE2
GPU Driver Version                            471.41
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • Please enable the Vsync option if you are experiencing screen tearing.