Cutra Crash with any game!

Issue:
Citra crashes with any game, the option “disk shader cache” is disabled and appear “fatal error encountered”.

System Information

  • Operating System: Mac OSX Catalina
  • CPU: Quad-Core Intel Core i7, 2,6 GHz
  • GPU: kHW_IntelHDGraphics530Item, Intel HD Graphics 530.
  • Citra Version (found in title bar): Nightly 1588
  • Game: Pokemon Y
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
citra_log.txt (13.9 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                                Nightly 1588 HEAD-f4e727c
Operating System                              macOS 10.15
CPU                                           Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz
Graphics API                                  OpenGL ?
Graphics Renderer                             AMD Radeon Pro 450 OpenGL Engine
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • Due to AMD’s poorly optimized OpenGL driver, you may experience slowdowns.
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • The ROM you are attempting to run is corrupted. Look here for instructions on how to properly dump ROMs from your 3DS. https://citra-emu.org/wiki/dumping-installed-titles/