Display Screen Problem

Issue:
Enter a description of your issue here, in full detail.
I don’t know why my screen just like this. This is my first time using Citra Emu 3DS. So, I have to SWAP SCREENS (F9) to display the 2nd screen, I want to display the both screen in my laptop but it still just like that. I’ve been searching about this problems but still not make progress. If anyone could help me with this issue.

System Information

  • Operating System: Windows 8.1 Pro
  • CPU: Intel(R) Core ™ i5-5200U
  • GPU: NVIDIA GEFORCE 840M
  • Citra Version (found in title bar): Citra Canary 1978
  • Game: Pokemon X
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
citra_log.txt (47.3 KB)

System Information for Support

Client Version                                Canary 1978 HEAD-4ca36e5
Operating System                              Windows 8.1 (6.3)
CPU                                           Intel(R) Core(TM) i5-5200U CPU @ 2.20GHz | AVX2 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 5500
GPU Driver Version                            10.18.14.4062
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Downloads for Graphics

I dont find the driver, and the driver identificator says my laptop doesn’t need driver upgrade

Open Nvidia Control Panel, then under Manage 3D settings, set preferred graphics processor to Nvidia.

1 Like

Waw, thank you. I’ll try it now

Hi, I have changed the settings with your suggestion’s but the game dosn’t play well and it crash in the beginning. The notification says that ‘CITRA-QT.EXE HAS STOPPED WORKING’. What should I do?

Open Nvidia Control Panel then click on System Information in the bottom left. What driver version does it say is installed?

Is there any chance the cause of crashes because I set up my emulation in high solution (4x native)?

Update your drivers. Yours (333.60) is over 6 years out of date, latest version is 471.11.

1 Like

Oh, I see! Thank you for your information. I’ll try to update my driver.