Dragon Quest VIII Ladder Bug Alexandra Tower

Issue:
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The ladders in Alexandra Tower do not display the usual “!” that shows an object can be interacted with, therefore I can’t go up on the ladder in the screenshot. Right by the side there’s a second ladder that takes you down (but you can just fall into the pit) but you can’t come up on it either.

System Information

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Yes you do. I figured out it’s something with the controls. If I reset to the standard keys in the control settings it lets me climb them, although with some minor dificulty. You can climb down by just running into them, but to go up requires you to click A.