Drive lost connection witth display driver due to exceeding the Windows Time-Out limit

Citra Support
#1

Issue:
Hi, I couldn’t play Pokemon Ultra Sun due to the issue below.

System Information

  • Operating System: Windows 8.1 Single Language 64-bit (6.3, Build 9600)
  • CPU: Intel® Core™ i7-4510U CPU @ 2.00GHz (4 CPUs), ~2.6GHz
  • GPU: NVIDIA GeForce 840M
  • Citra Version (found in title bar): Citra Nightly 1277
  • Game: Pokemon Ultra Sun
  • Screenshot of Issue (include the full Citra window including titlebar):
    Screenshot%20(5)
    Screenshot (5).png1366×768 41 KB

Diagnostic Log
citra_log.txt (19.5 KB)

#2

System Information for Support

Client Version                                Nightly 1277 HEAD-75ebf1f
OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce 840M/PCIe/SSE2
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
#3

System Information for Support

Client Version                                Nightly 1277 HEAD-75ebf1f
OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce 840M/PCIe/SSE2
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
#4

Download and install the latest driver available for your GPU from the Nvidia’s website.