Enter a description of your issue here, in full detail.
- Operating System:
- Citra Version (found in title bar):
- Game: Pokemon X
- Screenshot of Issue (include the full Citra window including titlebar):
Upload your log file as an attachment by dragging & dropping.
In order to save a copy of the log, follow this guide:
Hello. good afternoon.
I wanted to report a problem I have with my citra emulator and its games. I’ve tried looking everywhere for solutions, but can’t find a concrete one. I hope you can help me.
When I start a game in the emulator (Pokemon X) the image freezes and immediately the FPS drops to 0. This seems strange to me because I had been playing normal and this problem had not happened to me.
I really don’t want to lose my game because I was already quite advanced.
Attached image of so that they visualize
In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.
We’ll need to see a log file of the crash/freeze. Use the guide that the bot posted above this comment. Let us know if there’s something you don’t understand.
System Information for Support
Client Version Nightly 1719 HEAD-dfd7926
Operating System Windows 10 (10.0)
CPU Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz | AVX
Graphics API OpenGL 3.3.0
Graphics Renderer Intel(R) HD Graphics 4000
GPU Driver Version 10.18.10.4252
CPU JIT [x]
Hardware Renderer [x]
Hardware Shader [x]
Hardware Shader, Accurate Multiplication [x]
Shader JIT [x]
System Region -1
Shader Disk Cache [x]
Here’s some issues I found with your log that might help.
^ This driver is out of date. To update, download
win64_22.214.171.12461.zip from https://www.intel.com/content/www/us/en/download/18606/29969/intel-graphics-driver-for-windows-15-33.html
Mirrow download: https://downloadmirror.intel.com/29969/a08/win64_126.96.36.19961.zip
Then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/
Furthermore, because your iGPU has driver bugs, you’ll need to use an older version of Citra in order to prevent random freezing and crashing from occurring until you upgrade your hardware:
citra-windows-mingw-20191214-ddb7ead.7z from Release nightly-1392: Merge pull request #5020 from jroweboy/dynamic-mf · citra-emu/citra-nightly · GitHub
Extract it using Winrar or 7zip. Put the extracted folder anywhere you want. Now run citra-qt.exe from the folder and run your game.
Thank you brother, you are a capo
Make sure to wait until after the file is uploaded to your text box before sending the message into the topic. Otherwise it won’t upload properly.