El juego se cierra solo al jugarlo

Citra Support
#1

Issue:
Enter a description of your issue here, in full detail.
Al jugar el juego mario y ligi paper jam el juego solo se cierra y no se como solucionarlo al intentar guardar o salir del castillo ayudenme

System Information

  • Operating System:
  • CPU: windows 10
  • GPU:
  • Citra Version (found in title bar):
  • Game: Mario y Luigi Paper Jam
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

#2

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

#3

como hago eso no entiendo

#4

This is an English only forum, please do not post in any other language. If you are not a native English speaker and are using a translator to assist, you may write your post in your own language as long as you provide the text of the automatic translation in the post.

Este es un foro solo en inglés, por favor no publique en ningún otro idioma. Si no es un hablante nativo de inglés y está utilizando un traductor para ayudarlo, puede escribir su publicación en su propio idioma siempre que proporcione el texto de la traducción automática en la publicación.

1 Like
#5

hi, i was playing ultramoon for the last 2 months without any problem, suddenly gives me windows crash when i open the game.citra_log.txt (4.0 KB)

#6

System Information for Support

Client Version                                Nightly 1511 HEAD-ed304e2
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
#7

citra_log.txt (4.0 KB)

#8

System Information for Support

Client Version                                Nightly 1511 HEAD-ed304e2
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

I did not find anything wrong in your log file. Please wait for a moderator to assist.

#9

image
image1366Ă—768 90 KB

#10

Hi, do this:

  1. File->Open Citra Folder
  2. Open shaders folder then delete the opengl folder

The Disk Shader Cache currently has a bug when Accurate Multiplication is turned off causing it to load all shaders from zero every time you start the game and makes the precompiled cache extrememly large + the RAM usage skyrockets until you crash.

Keep Accurate Multiplication turned on.

#11

I start to play normal and at any moment the pokemon Y or pokemon Omega ruby ​​game closescitra_log.txt (130.5 KB)

#12

System Information for Support

Client Version                                Canary 1560 HEAD-404fcdc
Operating System                              Windows 10 (10.0)
CPU                                                  Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4000
GPU Driver Version                            10.18.10.4358
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

#13

citra_log.txt (18.0 KB)

hi. i have some trubles whit the emolation. when i open any game it crashed. need assistance pleace. thank you for your work guys.

#14

System Information for Support

Client Version                                Nightly 1554 HEAD-7625306
Operating System                              Windows 8.1 (6.3)
CPU                                                  Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4000
GPU Driver Version                            9.17.10.4229
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

#15

GPU Driver Version: Build 10.18.10.4358

This driver is outdated, you need to update.

Download win64_15.33.50.5129.zip from https://downloadcenter.intel.com/download/29473/Intel-Graphics-Driver-for-Windows-15-33-?product=81499
direct link: https://downloadmirror.intel.com/29473/a08/win64_15.33.50.5129.zip

then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

Also do this:

  1. Open Citra then go to File->Open Citra Folder
  2. Open shaders folder then delete the opengl folder if it’s there

Let me know if that helps, if not there might be “that” problem with the driver bug so you need to use an older build. I will link to it later, try the above first.

#16

i did what you recomenden, but i didin´t have good results. the emulator start showing issues when i update it.

citra crash
citra crash1005Ă—619 174 KB

#17

Upload a new log please.

#18

citra_log.txt (6.9 KB)

sorry, i forgot.

#19

System Information for Support

Client Version                                Nightly 1554 HEAD-7625306
Operating System                              Windows 8.1 (6.3)
CPU                                                  Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz
Graphics API                                  OpenGL ?
Graphics Renderer                             ?
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 2
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • You have GDB debugging enabled. This will cause Citra not to launch games. This is only intended for debugging purposes and should be disabled in settings.
#20

Turn off GDB Stub:

image