Emulator citra creshing pc

Citra Support
1

Issue:
I installed the emulator and everything is fine, I load the roms and the games start to run, but after a certain time playing (the time is variable, it can be 3 min or 15 min) the computer crashes completely to the point that I have to restart it. I would like to know if there is any solution?

System Information

  • Operating System: win 11

  • CPU: intel core i9-11900H

  • GPU: integrated

  • Citra Version (found in title bar): Citra Nightly 1904

  • Game: all games

  • Screenshot of Issue (include the full Citra window including titlebar):

    Sin título
    Sin título957×559 175 KB

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

2

In order for us to provide better support, we need to see the log generated by citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File

3

Can you be more specific? You can go to Device Manager and expand Display adaptors. Usually with H-chips they come with Nvidia in addition to Intel HD.

Also follow the bot’s link, we need a log file.

4

-----Log-----
.000055] Config common/settings.cpp:LogSettings:139: Citra Configuration:
[ 0.000060] Config common/settings.cpp:operator():136: Core_UseCpuJit: true
[ 0.000065] Config common/settings.cpp:operator():136: Core_CPUClockPercentage: 100
[ 0.000066] Config common/settings.cpp:operator():136: Renderer_UseGLES: false
[ 0.000066] Config common/settings.cpp:operator():136: Renderer_GraphicsAPI: OpenGL
[ 0.000067] Config common/settings.cpp:operator():136: Renderer_Debug: false
[ 0.000067] Config common/settings.cpp:operator():136: Renderer_UseHwShader: false
[ 0.000068] Config common/settings.cpp:operator():136: Renderer_ShadersAccurateMul: false
[ 0.000068] Config common/settings.cpp:operator():136: Renderer_UseShaderJit: true
[ 0.000070] Config common/settings.cpp:operator():136: Renderer_UseResolutionFactor: 1
[ 0.000071] Config common/settings.cpp:operator():136: Renderer_FrameLimit: 130
[ 0.000071] Config common/settings.cpp:operator():136: Renderer_VSyncNew: true
[ 0.000072] Config common/settings.cpp:operator():136: Renderer_PostProcessingShader: none (builtin)
[ 0.000072] Config common/settings.cpp:operator():136: Renderer_FilterMode: false
[ 0.000073] Config common/settings.cpp:operator():136: Renderer_TextureFilter: None
[ 0.000078] Config common/settings.cpp:operator():136: Stereoscopy_Render3d: 0
[ 0.000078] Config common/settings.cpp:operator():136: Stereoscopy_Factor3d: 0
[ 0.000080] Config common/settings.cpp:operator():136: Stereoscopy_MonoRenderOption: 0
[ 0.000082] Config common/settings.cpp:operator():136: Layout_LayoutOption: 0
[ 0.000083] Config common/settings.cpp:operator():136: Layout_SwapScreen: false
[ 0.000083] Config common/settings.cpp:operator():136: Layout_UprightScreen: false
[ 0.000088] Config common/settings.cpp:operator():136: Layout_LargeScreenProportion: 4
[ 0.000088] Config common/settings.cpp:operator():136: Utility_DumpTextures: false
[ 0.000089] Config common/settings.cpp:operator():136: Utility_CustomTextures: false
[ 0.000089] Config common/settings.cpp:operator():136: Utility_PreloadTextures: false
[ 0.000089] Config common/settings.cpp:operator():136: Utility_AsyncCustomLoading: true
[ 0.000090] Config common/settings.cpp:operator():136: Utility_UseDiskShaderCache: true
[ 0.000090] Config common/settings.cpp:operator():136: Audio_Emulation: HLE
[ 0.000093] Config common/settings.cpp:operator():136: Audio_OutputType: 0
[ 0.000094] Config common/settings.cpp:operator():136: Audio_OutputDevice: auto
[ 0.000095] Config common/settings.cpp:operator():136: Audio_InputType: 0
[ 0.000096] Config common/settings.cpp:operator():136: Audio_InputDevice: auto
[ 0.000096] Config common/settings.cpp:operator():136: Audio_EnableAudioStretching: true
[ 0.000097] Config common/settings.cpp:operator():136: Camera_OuterRightName: blank
[ 0.000097] Config common/settings.cpp:operator():136: Camera_OuterRightConfig:
[ 0.000097] Config common/settings.cpp:operator():136: Camera_OuterRightFlip: 0
[ 0.000098] Config common/settings.cpp:operator():136: Camera_InnerName: blank
[ 0.000098] Config common/settings.cpp:operator():136: Camera_InnerConfig:
[ 0.000099] Config common/settings.cpp:operator():136: Camera_InnerFlip: 0
[ 0.000099] Config common/settings.cpp:operator():136: Camera_OuterLeftName: blank
[ 0.000099] Config common/settings.cpp:operator():136: Camera_OuterLeftConfig:
[ 0.000100] Config common/settings.cpp:operator():136: Camera_OuterLeftFlip: 0
[ 0.000100] Config common/settings.cpp:operator():136: DataStorage_UseVirtualSd: false
[ 0.000101] Config common/settings.cpp:operator():136: DataStorage_UseCustomStorage: true
[ 0.000102] Config common/settings.cpp:operator():136: DataStorage_SdmcDir: C:/Users/thoma/AppData/Roaming/Citra/sdmc/
[ 0.000102] Config common/settings.cpp:operator():136: DataStorage_NandDir: C:/Users/thoma/AppData/Roaming/Citra/nand/
[ 0.000103] Config common/settings.cpp:operator():136: System_IsNew3ds: true
[ 0.000103] Config common/settings.cpp:operator():136: System_RegionValue: -1
[ 0.000103] Config common/settings.cpp:operator():136: System_PluginLoader: false
[ 0.000104] Config common/settings.cpp:operator():136: System_PluginLoaderAllowed: true
[ 0.000104] Config common/settings.cpp:operator():136: Debugging_UseGdbstub: false
[ 0.000105] Config common/settings.cpp:operator():136: Debugging_GdbstubPort: 24689
[ 0.093770] Input input_common/udp/client.cpp:StartCommunication:206: Starting communication with UDP input server on 127.0.0.1:26760
[ 0.136891] Frontend citra_qt/main.cpp:GMainWindow:239: Citra Version: Nightly 1904 | HEAD-dc39eac
[ 0.136904] Frontend citra_qt/main.cpp:GMainWindow:255: Host CPU: Genuine Intel(R) CPU 0000 @ 2.60GHz | AVX512 | FMA
[ 0.136971] Frontend citra_qt/main.cpp:GMainWindow:257: Host OS: Windows 11 Version 22H2 (Build 22621.1702)
[ 0.136985] Frontend citra_qt/main.cpp:GMainWindow:260: Host RAM: 15.78 GiB
[ 0.136986] Frontend citra_qt/main.cpp:GMainWindow:261: Host Swap: 5.25 GiB
[ 0.209377] Service.FS core/file_sys/ncch_container.cpp:Load:241: Secure1 KeyX missing
[ 0.209382] Service.FS core/file_sys/ncch_container.cpp:Load:251: Secure1 KeyX missing
[ 0.209387] Service.FS core/file_sys/ncch_container.cpp:Load:346: NCCH is marked as encrypted but with decrypted exheader. Force no crypto scheme.
[ 0.302596] Frontend citra_qt/main.cpp:CheckForUpdates:901: Update check started
[ 12.535586] Frontend citra_qt/main.cpp:OnUpdateFound:914: No updates found
[ 314.342379] Frontend citra_qt/game_list.cpp:RefreshGameDirectory:797: Change detected in the games directory. Reloading game list.
[ 314.344557] Service.FS core/file_sys/ncch_container.cpp:Load:241: Secure1 KeyX missing
[ 314.344564] Service.FS core/file_sys/ncch_container.cpp:Load:251: Secure1 KeyX missing
[ 314.344568] Service.FS core/file_sys/ncch_container.cpp:Load:346: NCCH is marked as encrypted but with decrypted exheader. Force no crypto scheme.
[ 315.351158] Frontend citra_qt/game_list.cpp:RefreshGameDirectory:797: Change detected in the games directory. Reloading game list.
[ 315.352286] Service.FS core/file_sys/ncch_container.cpp:Load:241: Secure1 KeyX missing
[ 315.352290] Service.FS core/file_sys/ncch_container.cpp:Load:251: Secure1 KeyX missing
[ 315.352293] Service.FS core/file_sys/ncch_container.cpp:Load:346: NCCH is marked as encrypted but with decrypted exheader. Force no crypto scheme.

Sin título
Sin título779×573 25.8 KB

5

Make sure after you restart the computer that when you go to the log folder you upload the larger of the two files. Right now there is no info about a game being loaded.

Looks like an engineering sample; what kind of laptop is this?

You can show properties on Intel UHD Graphics then Driver tab so we can check if they are up to date.

6

I was moving the settings and I managed to determine that when I deactivate the Enable CPU JIT option, the emulator does not hang or the computer, but it does lose about 40% performance

7

It would help if you actually answered any of our questions.