Encountered a problem while running the video core

Issue:
when i try to play pokemon X on citra, this error appears, saying encountered a problem while running the video core

System Information

  • Operating System: Windows 7
  • Citra Version (found in title bar): HEAD-5b0d326
  • Game: Pokemon X

Log:
[ 0.000000] Frontend citra_qt/main.cpp:CheckForUpdates:466: Unable to start check for updates
[ 1.937962] Frontend citra_qt/main.cpp:BootGame:604: Citra starting…
[ 2.018353] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:488: GL_VERSION: 2.1.0 - Build 8.15.10.2202
[ 2.018417] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:489: GL_VENDOR: Intel
[ 2.018454] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:490: GL_RENDERER: Intel® HD Graphics
[ 2.018498] Render video_core/video_core.cpp:Init:34: initialization failed !
[ 2.018538] Core core/core.cpp:Load:108: Failed to initialize system (Error 9)!

Your GPU doesn’t support OpenGL 3.3 which is a hard requirement for Citra.

so what can I do so that i can use citra on my computer?

Try update the drivers, if they already are up to date you will need to buy a new computer.