Issue: le jeux ne démarre pas et citra m’affiche un message d’erreur fatale
Citra Version (found in title bar): 1719
Game: pokemon ultra soleil
Screenshot of Issue (include the full Citra window including titlebar):
Diagnostic Logcitra_log.txt.old.txt (19.7 KB)
In order to save a copy of the log, follow this guide:
dans quelle région est le jeu ?
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As for your issue:
Your log file is indicating a bunch of potential problems. First of all,
[ 80.216093] Audio.DSP <Critical> audio_core/hle/wmf_decoder.cpp:Impl:44: Unable to load mf.dll. AAC audio through media foundation unavailable
^ This would indicate that you perhaps have a special version of Windows. Please type
winver into your windows search bar and run the prompt when it pops up. This should give you information about your Windows installation. I’m suspecting you might be on a Windows 10 N version. Let us know exactly what Windows version, and Windows update version you’re on. I’m assuming that you’re on Windows 10 with this, seeing as you haven’t actually told us that in the System Information part of your opening post.
Europe pourquoi cela peu faire dysfonctionner ?
thank you for your answer indeed I have a windows 10 N system, what should I do to solve this problem?
Can you also provide what update version you’re on? This should be stated on the
This is important to know because Microsoft changed the steps to solve this issue on later versions of Windows 10.
I send you a screenshot directly
You can add the Media Feature Pack in Windows 10 (21H1) by going to Start > Settings > Apps > Apps and features > Optional features > Add a feature, and then locate Media Feature Pack in the list of available optional features.
After installation, try your game again and another log file if the issue remains. Your previous log file indicated that there might be more than one issue after all.
citra_log.txt (20.0 KB)
indeed the game does not start
System Information for Support
Client Version Nightly 1719 HEAD-dfd7926
Operating System Windows 10 (10.0)
CPU Intel(R) Core(TM) i5-4570 CPU @ 3.20GHz | AVX2 | FMA
Graphics API OpenGL 3.3.0
Graphics Renderer GeForce GT 640/PCIe/SSE2
GPU Driver Version 456.71
CPU JIT [x]
Hardware Renderer [x]
Hardware Shader [x]
Hardware Shader, Accurate Multiplication [x]
Shader JIT [x]
System Region 2
Shader Disk Cache [x]
Here’s some issues I found with your log that might help.