Error in pokemon sun

Client Version Nightly 1265 HEAD-2c58169
OpenGL Vendor null
OpenGL Renderer null
OpenGL Version null
Enable Hardware Renderer [x]
Enable Hardware Shader [x]
Hardware Shader, Accurate Multiplication [ ]
Hardware Shader, Geometry Shaders [x]
Enable Shader JIT [x]
System Region [x]

operation system windows 10 64 bits
intel hd graphics 630
intel core i3 7200

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

citra_log.txt (4.0 KB)

I did not find anything wrong in your log file. Please wait for a moderator to assist.


  1. Your log file is incomplete. Each time you open Citra the log gets cleared, so do not open it again before uploading the log file.
  2. Update your Citra, latest Nightly version is 1589 yours is over 2 month old!
  3. Also, I would recommend enabling Accurate Multiplication to prevent running into a bug where Citra would use more and more RAM until it finally crashes.

citra_log.txt (14.0 KB)

System Information for Support

Client Version                                Nightly 1584 HEAD-910cc9e
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i3-7100 CPU @ 3.90GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 630
GPU Driver Version                  
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [ ]
System Region                                 2
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • The ROM you are attempting to run is corrupted. Look here for instructions on how to properly dump ROMs from your 3DS.

how im update my citra

Get the installer or use Citras maintenance tool at %appdata%/Citra/.