Error installing CIA files

Citra Support
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Citra Version: | ANTHENA-447a2af7-dirty

You are using an unofficial version which is unsupported.
Install the latest official Citra Nightly or Canary build from here https://citra-emu.org/download/

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citra_log.txt (16.5 KB)

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I did not find anything wrong in your log file. Please wait for a moderator to assist.

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citra_log.txt (5.7 KB)

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I did not find anything wrong in your log file. Please wait for a moderator to assist.

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The log file is incomplete. Make sure you follow the steps carefully:

  1. Open Citra, then go to File>Open Citra Folder (Citra>Open Citra Folder if on MacOS) and open up the log folder. Now keep that open in the background.
  2. Launch your game and encounter the problem; crash/slowdown/glitch and close Citra if it doesn’t do so by itself. Do not restart Citra as that will wipe the log of important information!
  3. Now upload the log file in this chat.
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citra_log.txt.old.txt (5.7 KB)

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System Information for Support

Client Version                               Nightly 1785   HEAD-baecc18
Operating System                             Windows 10 (10.0)
CPU                                          Intel(R) Core(TM) i5-10400 CPU @ 2.90GHz | AVX2 | FMA
Graphics API                                 Unknown (?)
Graphics Renderer                            ?
GPU Driver Version                           ?
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [ ]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • The CPU Clock percentage is not 100%. You may experience unexpected game speed.
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Go to File>Open Citra Folder, then open up the shaders folder. Delete the opengl folder found here. Now try your game again.

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citra_log.txt (4.0 KB)

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The log file is incomplete. Make sure you follow the steps carefully:

  1. Open Citra, then go to File>Open Citra Folder (Citra>Open Citra Folder if on MacOS) and open up the log folder. Now keep that open in the background.
  2. Launch your game and encounter the problem; crash/slowdown/glitch and close Citra if it doesn’t do so by itself. Do not restart Citra as that will wipe the log of important information!
  3. Now upload the log file in this chat.
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citra_log.txt (6.9 KB)

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[   7.054080] Service.FS <Error> core/file_sys/ticket.cpp:GetTitleKey:50: CommonKey 0 missing
[   7.084376] Service.FS <Error> core/file_sys/ticket.cpp:GetTitleKey:50: CommonKey 0 missing

^ The CIA is encrypted. Please dump decrypted:

Dumping Updates and DLC

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citra_log.txt (13.4 KB)

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[  33.081602] Service.FS <Error> core/file_sys/ticket.cpp:GetTitleKey:50: CommonKey 0 missing
[  33.085465] Service.FS <Error> core/file_sys/ticket.cpp:GetTitleKey:50: CommonKey 0 missing

^ You also have an encrypted CIA file. Please redump as decrypted:

Dumping Game Cartridges
Dumping Installed Titles
Dumping Updates and DLC