Error with "Secure1 KeyX missing" and "Secure2 KeyX missing" while attempting to launch an installed game

Citra Support
#1

Issue:
Installed a .cia game file, but the “Installed Titles” directory doesn’t appear. Checked the logs, and it is an error with “Secure1 KeyX missing” and “Secure2 KeyX missing”. How can I fix this?

System Information

  • Operating System: Windows 10
  • CPU: Intel(R) Core™ i7-9750H CPU @ 2.60Hz
  • GPU: NVIDIA GeForce GTX 1660 Ti
  • Citra Version (found in title bar): Citra Canary 1956
  • Game: Dragon Quest Monster 2 - Cobi and Tara’s Marvelous Mysterious Key
  • Screenshot of Issue (include the full Citra window including titlebar):
    image
    image1080×647 21.7 KB

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (8.6 KB)

#2

I did not find anything wrong in your log file. Please wait for a moderator to assist.

#3

Sounds like a bad dump. You’ll have to redump your game. Please refer to our Game Dumping Guides:

Dumping Game Cartridges
Dumping Installed Titles

Make sure your GM9 is updated to the latest version available and that you have enough free storage space available on your SD-Card to perform the dump.

Make sure to dump cartridges as .3ds files and installed titles as .cxi files. That way, you don’t need to install them and you ca nuse them directly.