Fatal erro occur,on pc W10 /graphics:Radeon Amd/intel @dell

Issue:
Enter a description of your issue here, in full detail.

a fatal eror occured check the log for details prompt appears for alienware m17
file/296>

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

citra_log.txt (4.9 KB)

I did not find anything wrong in your log file. Please wait for a moderator to assist.

#moderator?
:nauseated_face: :nauseated_face: :nauseated_face: :nauseated_face: :nauseated_face: :nauseated_face: :nauseated_face: :nauseated_face: :nauseated_face: :nauseated_face: :nauseated_face: :nauseated_face: :nauseated_face: :nauseated_face: :upside_down_face: :upside_down_face: :upside_down_face:

The log file is incomplete. Make sure you follow the steps carefully:

  1. Open Citra, then go to File>Open Citra Folder (Citra>Open Citra Folder if on MacOS) and open up the log folder. Now keep that open in the background.
  2. Launch your game and encounter the problem; crash/slowdown/glitch and close Citra if it doesn’t do so by itself. Do not restart Citra as that will wipe the log of important information!
  3. Now upload the log file in this chat.

citra_log.txt (16.5 KB)

System Information for Support

Client Version                                Nightly 1737 HEAD-28039d3
Operating System                              Windows 10 (10.0)
CPU                                                 Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz | AVX
Graphics API                                  OpenGL 3.3.1
Graphics Renderer                             AMD Radeon HD 6800M Series
GPU Driver Version                            15.201.1151.1008
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

First it was sayin my device doesn’t support the opengl3.1, etc. is that in need of further concern

I also tried to delete the rom file from the app folder and re-install.
at which point it sends me a prompt saying installation aborted

Redump your game using our dumping guides. If you dumped it correctly, it shouldn’t be in a format that needs installing in the first place.:

Dumping Game Cartridges
Dumping Installed Titles

Make sure your GM9 is up to date and that you have enough free storage space available on your SD-Card to perform the dump.