Fatal Error at launch

Citra Support
1

Issue:
When I lauch a game, fatal error is not avoidable.

System Information

  • Operating System: Windows 10
  • CPU: AMD Ryzen 5 3600 6-Core Processor
  • GPU: AMD Radeon RX 5700
  • Citra Version (found in title bar): 1773
  • Game: Pokemon Moon
  • Screenshot of Issue (include the full Citra window including titlebar):
    image
    image1920×1038 15.5 KB

Diagnostic Log
citra_log.txt (17.2 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

2

System Information for Support

Client Version                               Nightly 1773   HEAD-353aaaf
Operating System                             Windows 10 (10.0)
CPU                                          AMD Ryzen 5 3600 6-Core Processor               | AVX2 | FMA
Graphics API                                 OpenGL 3.3.1
Graphics Renderer                            AMD Radeon RX 5700
GPU Driver Version                           22.6.1 30.0.21023.1015
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • Due to AMD’s poorly optimized OpenGL driver, you may experience slowdowns.
  • Please enable the Vsync option if you are experiencing screen tearing.
  • LLE Audio is designed for debugging purposes. Using this option will slow down your game. Try changing to HLE audio.
3

It not changes something because I tried to many things to repair Citra and I’m out of ideas.

4

Go to Emulation>Configuration>General and select Reset All Settings. Start Citra back up again, don’t change any settings, and try your game again. If the fatal error persists, upload another log file.

5

Uploading: citra_log.txt…

6

Make sure to wait until the file is uploaded to your message box before posting the message, otherwise it won’t upload the file properly.