Fatal error, Citra

Citra Support
1

Issue:
Enter a description of your issue here, in full detail.

I can’t go to play pokemon because citra’s say fatal error
citra_log.txt (4.0 KB)
*System Information

  • Operating System: Windows 10 Pro 64-bit
  • CPU: Intel
  • GPU: Intel
  • Citra Version (found in title bar): Citra Nightly 1654
  • Game: Pokemon ultrasol
  • Screenshot of Issue (include the full Citra window including titlebar):

image
image1920×1080 210 KB

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

2

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

3

I did not find anything wrong in your log file. Please wait for a moderator to assist.

4

Try redump the game using the guides below, have at least 4GB free space on your Nintendo 3DS’s SD card:


You might also need to redump the update:

You can also try delete the config file at %appdata%\Citra\nand\data\00000000000000000000000000000000\sysdata\00010017\00000000

5

Sorry I don’t understand you, what I need to do?

6

I give you the benefit of the doubt that you did not pirate the game (downloading it from the internet).

The guides above show you how to get the game from your Nintendo 3DS to your computer the correct way. Pokémon Ultra Sun is fairly large so your SD card on your Nintendo 3DS needs to have 4GB free space before you can dump it.