Fatal Error Fix

Issue:
I keep getting a “Fatal error” message and I understand that I have to delete certain lines within terminal, but how do I actually delete them? Terminal won’t allow me to make any changes within the coding itself.

System Information

  • Operating System: macOS High Sierra 10.13.2
  • CPU: 2.7 GHz Intel Core i5
  • GPU: Intel Iris 1536 MB
  • Citra Version (found in title bar): Nightly HEAD-79dca3d
  • Game: Pokemon Ultra Sun
  • Screenshot of Issue (include the full Citra window including titlebar):

Log:
/Applications/Citra/nightly/citra-qt.app/Contents/MacOS/citra-qt-bin ; exit;
JR13337OLAir:~ jr13337OL$ /Applications/Citra/nightly/citra-qt.app/Contents/MacOS/citra-qt-bin ; exit;
[ 0.000000] Frontend citra_qt/main.cpp:CheckForUpdates:412: Update check started
[ 1.102647] Frontend citra_qt/main.cpp:OnUpdateFound:425: No updates found
objc[4198]: Class FIFinderSyncExtensionHost is implemented in both /System/Library/PrivateFrameworks/FinderKit.framework/Versions/A/FinderKit (0x7fff9d881b68) and /System/Library/PrivateFrameworks/FileProvider.framework/OverrideBundles/FinderSyncCollaborationFileProviderOverride.bundle/Contents/MacOS/FinderSyncCollaborationFileProviderOverride (0x116e9bcd8). One of the two will be used. Which one is undefined.
[ 6.292146] Frontend citra_qt/main.cpp:BootGame:552: Citra starting…
[ 6.323404] Loader core/loader/loader.cpp:GetLoader:137: File /Users/jr13337OL/Desktop/Pokemon 3DS Roms/Pokemon Ultra Sun Decrypted.3ds has a different type than its extension.
[ 6.324403] Service.FS core/file_sys/ncch_container.cpp:Load:175: ExHeader Program ID mismatch: the ROM is probably encrypted.
[ 6.333464] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:488: GL_VERSION: 4.1 INTEL-10.30.12
[ 6.333483] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:489: GL_VENDOR: Intel Inc.
[ 6.333491] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:490: GL_RENDERER: Intel® Iris™ Graphics 6100
[ 6.335485] Loader core/loader/ncch.cpp:Load:159: Program ID: 00040000001B5000
[ 6.335555] Service.FS core/file_sys/ncch_container.cpp:OpenFile:109: Failed to open /Users/jr13337OL/.local/share/citra-emu/sdmc/Nintendo 3DS/00000000000000000000000000000000/00000000000000000000000000000000/title/0004000e/001b5000/content/00000000.app
[ 6.353910] Loader core/hle/kernel/process.cpp:ParseKernelCaps:114: ExHeader kernel version: 2.50
[ 6.355376] Service.CFG core/hle/service/cfg/cfg.cpp:SetPreferredRegionCode:615: Preferred region code set to 0
[ 6.355402] Service.CFG core/hle/service/cfg/cfg.cpp:SetPreferredRegionCode:623: System language 1 does not fit the region. Adjusted to 0
[ 6.355411] Service.CFG core/hle/service/cfg/cfg.cpp:GetConfigInfoBlockPointer:326: Invalid flag 4 for config block 0xA0002 with size 1
[ 6.390479] Service.SRV core/hle/service/sm/srv.cpp:RegisterClient:48: (STUBBED) called
[ 6.717489] Service.SRV core/hle/service/sm/srv.cpp:EnableNotification:70: (STUBBED) called
[ 6.720678] Service.APT core/hle/service/apt/apt.cpp:GetLockHandle:501: (STUBBED) called handle=0x00038009 applet_attributes=0x00000000
[ 6.726761] Service.APT core/hle/service/apt/apt.cpp:SetScreenCapPostPermission:990: (STUBBED) screen_capture_post_permission=0
[ 6.727697] Service.NDM core/hle/service/ndm/ndm.cpp:OverrideDefaultDaemons:204: (STUBBED) default_daemon_bit_mask=0x0000000F
[ 6.727920] Service.NDM core/hle/service/ndm/ndm.cpp:SuspendDaemons:89: (STUBBED) daemon_bit_mask=0x00000009
[ 6.730909] Service.APT core/hle/service/apt/apt.cpp:NotifyToWait:478: (STUBBED) app_id=768
[ 6.734556] Service.APT core/hle/service/apt/apt.cpp:AppletUtility:803: (STUBBED) called command=0x00000007, input_size=0x00000004, output_size=0x00000001, input_addr=0x0FFFFF48, output_addr=0x0FFFFF14
[ 6.735107] Service.APT core/hle/service/apt/apt.cpp:AppletUtility:803: (STUBBED) called command=0x00000004, input_size=0x00000001, output_size=0x00000001, input_addr=0x0FFFFF10, output_addr=0x0FFFFF14
[ 6.738672] Service.FS core/hle/service/fs/fs_user.cpp:InitializeWithSdkVersion:811: (STUBBED) called, version: 0x0B0401C8
[ 6.755863] Service.SRV core/hle/service/sm/srv.cpp:Subscribe:145: (STUBBED) called, notification_id=0x209
[ 6.770177] Service.DSP core/hle/service/dsp_dsp.cpp:LoadComponent:148: Firmware hash: 0x943f5565dbcf6767
[ 6.770202] Service.DSP core/hle/service/dsp_dsp.cpp:LoadComponent:152: Structures hash: 0x93e48663943cad39
[ 6.770210] Service.DSP core/hle/service/dsp_dsp.cpp:LoadComponent:157: (STUBBED) called size=0xC25C, prog_mask=0x000000FF, data_mask=0x000900FF, buffer=0x00659BAC
[ 6.771671] Service.DSP core/hle/service/dsp_dsp.cpp:RegisterInterruptEvents:248: Registered type=2, pipe=2, event_handle=0x00098021
[ 6.772107] Service.DSP core/hle/service/dsp_dsp.cpp:GetSemaphoreEventHandle:174: (STUBBED) called
[ 6.772517] Service.DSP core/hle/service/dsp_dsp.cpp:SetSemaphoreMask:469: (STUBBED) called mask=0x00002000
[ 6.773110] Audio.DSP audio_core/hle/pipe.cpp:PipeWrite:134: Application has requested initialization of DSP hardware
[ 6.773392] Service.DSP core/hle/service/dsp_dsp.cpp:SetSemaphore:271: (STUBBED) called
[ 6.775671] Service.DSP core/hle/service/dsp_dsp.cpp:SetSemaphore:271: (STUBBED) called
[ 6.913336] Service.LDR core/hle/service/ldr_ro/ldr_ro.cpp:LoadCRR:169: (STUBBED) called, crr_buffer_ptr=0x0823E000, crr_size=0x00008000
[ 6.940729] Service.GSP core/hle/service/gsp/gsp_gpu.cpp:AcquireRight:663: called flag=00000000 process=10 thread_id=0
[ 7.055605] Service.FRD core/hle/service/frd/frd.cpp:SetClientSdkVersion:158: (STUBBED) called, version: 0x0B0401C8
[ 7.056080] Service.FRD core/hle/service/frd/frd.cpp:GetMyPresence:35: (STUBBED) called
[ 7.056928] Service.FRD core/hle/service/frd/frd.cpp:GetFriendKeyList:53: (STUBBED) called, unknown=0, frd_count=100, frd_key_addr=0x339EC1FC
[ 7.070166] Service.BOSS core/hle/service/boss/boss.cpp:InitializeSession:40: (STUBBED) unk_param=0x0000000000000000, translation=0x00000020, unk_param4=0x00000000
[ 7.070773] Service.NDM core/hle/service/ndm/ndm.cpp:ResumeDaemons:104: (STUBBED) daemon_bit_mask=0x0000000B
[ 7.070957] Service.NDM core/hle/service/ndm/ndm.cpp:ResumeDaemons:104: (STUBBED) daemon_bit_mask=0x0000000F
[ 7.072542] Service.BOSS core/hle/service/boss/boss.cpp:GetStorageEntryInfo:838: (STUBBED) called
[ 7.073067] Service.BOSS core/hle/service/boss/boss.cpp:UnregisterStorage:66: (STUBBED) called
[ 7.073669] Service.BOSS core/hle/service/boss/boss.cpp:RegisterStorageEntry:827: (STUBBED) unk_param1=0x00001B50, unk_param2=0x00000000, unk_param3=0x00100000, unk_param4=0x00000001, unk_param5=0x00000001
[ 7.108025] Service.APT core/hle/service/apt/apt.cpp:SetScreenCapPostPermission:990: (STUBBED) screen_capture_post_permission=3
[ 7.110350] Service.CFG core/hle/service/cfg/cfg.cpp:GetConfigInfoBlockPointer:319: Config block 0x30001 with flags 2 and size 8 was not found
[ 7.110986] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:155: Fatal error
[ 7.111002] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:158: Fatal error type: Generic
[ 7.111010] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:135: PID: 0x0000000A
[ 7.111017] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:137: REV: 0x00000000_0x0000F21D
[ 7.111025] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:139: TID: 0x00000000_0x00000000
[ 7.111032] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:141: AID: 0x00000000_0x00000000
[ 7.111039] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:142: ADR: 0x00174268
[ 7.111046] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:145: RSL: 0xD90103FA
[ 7.111053] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:146: Level: 27
[ 7.111060] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:147: Summary: 8
[ 7.111067] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:148: Module: 64
[ 7.111074] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:149: Desc: 1018
[ 7.111098] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:169: Datetime: 2018/01/18 22:29:02
[ 815.262581] Frontend citra_qt/main.cpp:BootGame:552: Citra starting…
[ 815.300815] Loader core/loader/loader.cpp:GetLoader:137: File /Users/jr1337OL/Desktop/Pokemon 3DS Roms/Pokemon Ultra Sun Decrypted.3ds has a different type than its extension.
[ 815.303573] Service.FS core/file_sys/ncch_container.cpp:Load:175: ExHeader Program ID mismatch: the ROM is probably encrypted.
[ 815.314927] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:488: GL_VERSION: 4.1 INTEL-10.30.12
[ 815.314948] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:489: GL_VENDOR: Intel Inc.
[ 815.314957] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:490: GL_RENDERER: Intel® Iris™ Graphics 6100
[ 815.316714] Loader core/loader/ncch.cpp:Load:159: Program ID: 00040000001B5000
[ 815.316777] Service.FS core/file_sys/ncch_container.cpp:OpenFile:109: Failed to open /Users/jr13337OL/.local/share/citra-emu/sdmc/Nintendo 3DS/00000000000000000000000000000000/00000000000000000000000000000000/title/0004000e/001b5000/content/00000000.app
[ 815.341652] Loader core/hle/kernel/process.cpp:ParseKernelCaps:114: ExHeader kernel version: 2.50
[ 815.344011] Service.CFG core/hle/service/cfg/cfg.cpp:SetPreferredRegionCode:615: Preferred region code set to 0
[ 815.344034] Service.CFG core/hle/service/cfg/cfg.cpp:SetPreferredRegionCode:623: System language 1 does not fit the region. Adjusted to 0
[ 815.344043] Service.CFG core/hle/service/cfg/cfg.cpp:GetConfigInfoBlockPointer:326: Invalid flag 4 for config block 0xA0002 with size 1
[ 815.375026] Service.SRV core/hle/service/sm/srv.cpp:RegisterClient:48: (STUBBED) called
[ 815.721862] Service.SRV core/hle/service/sm/srv.cpp:EnableNotification:70: (STUBBED) called
[ 815.725454] Service.APT core/hle/service/apt/apt.cpp:GetLockHandle:501: (STUBBED) called handle=0x0003803F applet_attributes=0x00000000
[ 815.731667] Service.APT core/hle/service/apt/apt.cpp:SetScreenCapPostPermission:990: (STUBBED) screen_capture_post_permission=0
[ 815.732643] Service.NDM core/hle/service/ndm/ndm.cpp:OverrideDefaultDaemons:204: (STUBBED) default_daemon_bit_mask=0x0000000F
[ 815.732827] Service.NDM core/hle/service/ndm/ndm.cpp:SuspendDaemons:89: (STUBBED) daemon_bit_mask=0x00000009
[ 815.735617] Service.APT core/hle/service/apt/apt.cpp:NotifyToWait:478: (STUBBED) app_id=768
[ 815.739087] Service.APT core/hle/service/apt/apt.cpp:AppletUtility:803: (STUBBED) called command=0x00000007, input_size=0x00000004, output_size=0x00000001, input_addr=0x0FFFFF48, output_addr=0x0FFFFF14
[ 815.739633] Service.APT core/hle/service/apt/apt.cpp:AppletUtility:803: (STUBBED) called command=0x00000004, input_size=0x00000001, output_size=0x00000001, input_addr=0x0FFFFF10, output_addr=0x0FFFFF14
[ 815.743409] Service.FS core/hle/service/fs/fs_user.cpp:InitializeWithSdkVersion:811: (STUBBED) called, version: 0x0B0401C8
[ 815.760872] Service.SRV core/hle/service/sm/srv.cpp:Subscribe:145: (STUBBED) called, notification_id=0x209
[ 815.774389] Service.DSP core/hle/service/dsp_dsp.cpp:LoadComponent:148: Firmware hash: 0x943f5565dbcf6767
[ 815.774416] Service.DSP core/hle/service/dsp_dsp.cpp:LoadComponent:152: Structures hash: 0x93e48663943cad39
[ 815.774428] Service.DSP core/hle/service/dsp_dsp.cpp:LoadComponent:157: (STUBBED) called size=0xC25C, prog_mask=0x000000FF, data_mask=0x000900FF, buffer=0x00659BAC
[ 815.775946] Service.DSP core/hle/service/dsp_dsp.cpp:RegisterInterruptEvents:248: Registered type=2, pipe=2, event_handle=0x00098057
[ 815.776322] Service.DSP core/hle/service/dsp_dsp.cpp:GetSemaphoreEventHandle:174: (STUBBED) called
[ 815.776699] Service.DSP core/hle/service/dsp_dsp.cpp:SetSemaphoreMask:469: (STUBBED) called mask=0x00002000
[ 815.777193] Audio.DSP audio_core/hle/pipe.cpp:PipeWrite:134: Application has requested initialization of DSP hardware
[ 815.777443] Service.DSP core/hle/service/dsp_dsp.cpp:SetSemaphore:271: (STUBBED) called
[ 815.779725] Service.DSP core/hle/service/dsp_dsp.cpp:SetSemaphore:271: (STUBBED) called
[ 815.946777] Service.LDR core/hle/service/ldr_ro/ldr_ro.cpp:LoadCRR:169: (STUBBED) called, crr_buffer_ptr=0x0823E000, crr_size=0x00008000
[ 815.971273] Service.GSP core/hle/service/gsp/gsp_gpu.cpp:AcquireRight:663: called flag=00000000 process=10 thread_id=0
[ 816.096940] Service.FRD core/hle/service/frd/frd.cpp:SetClientSdkVersion:158: (STUBBED) called, version: 0x0B0401C8
[ 816.097321] Service.FRD core/hle/service/frd/frd.cpp:GetMyPresence:35: (STUBBED) called
[ 816.098384] Service.FRD core/hle/service/frd/frd.cpp:GetFriendKeyList:53: (STUBBED) called, unknown=0, frd_count=100, frd_key_addr=0x339EC1FC
[ 816.111964] Service.BOSS core/hle/service/boss/boss.cpp:InitializeSession:40: (STUBBED) unk_param=0x0000000000000000, translation=0x00000020, unk_param4=0x00000000
[ 816.112715] Service.NDM core/hle/service/ndm/ndm.cpp:ResumeDaemons:104: (STUBBED) daemon_bit_mask=0x0000000B
[ 816.112833] Service.NDM core/hle/service/ndm/ndm.cpp:ResumeDaemons:104: (STUBBED) daemon_bit_mask=0x0000000F
[ 816.114440] Service.BOSS core/hle/service/boss/boss.cpp:GetStorageEntryInfo:838: (STUBBED) called
[ 816.115136] Service.BOSS core/hle/service/boss/boss.cpp:UnregisterStorage:66: (STUBBED) called
[ 816.115798] Service.BOSS core/hle/service/boss/boss.cpp:RegisterStorageEntry:827: (STUBBED) unk_param1=0x00001B50, unk_param2=0x00000000, unk_param3=0x00100000, unk_param4=0x00000001, unk_param5=0x00000001
[ 816.181435] Service.APT core/hle/service/apt/apt.cpp:SetScreenCapPostPermission:990: (STUBBED) screen_capture_post_permission=3
[ 816.183856] Service.CFG core/hle/service/cfg/cfg.cpp:GetConfigInfoBlockPointer:319: Config block 0x30001 with flags 2 and size 8 was not found
[ 816.184413] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:155: Fatal error
[ 816.184429] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:158: Fatal error type: Generic
[ 816.184437] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:135: PID: 0x0000000A
[ 816.184444] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:137: REV: 0x00000000_0x0000F21D
[ 816.184452] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:139: TID: 0x00000000_0x00000000
[ 816.184460] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:141: AID: 0x00000000_0x00000000
[ 816.184467] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:142: ADR: 0x00174268
[ 816.184474] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:145: RSL: 0xD90103FA
[ 816.184481] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:146: Level: 27
[ 816.184488] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:147: Summary: 8
[ 816.184495] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:148: Module: 64
[ 816.184502] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:149: Desc: 1018
[ 816.184522] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:169: Datetime: 2018/01/18 22:42:31

The ROM is encrypted, please follow our game dumping guides to obtain the ROM properly.
Dumping Game Cartridges
Dumping Installed Titles

@BreadFish64 is a bit incorrect, the error about the encrypted ROM was caused by having a another game that is encrypted in the game list.

Your issue is caused by a corrupted config savegame, and that is explained in the FAQ.

citra_log.txt (1.3 KB)

citra_log.txt (2.6 KB)

Make sure you follow the first step of the log file guide completely:

Um this doesn’t help me…

No, its meant to help me, help you. The log file you uploaded doesn’t have the correct filter set, which means that it doesn’t record the information I need to help you. I told you to follow the log file guide again and outlined what steps to pay extra attention to in red, as you appeared to have missed it last time. Please do so.