Fatal error for pokemon alpha sapphire

Enter a description of your issue here, in full detail.

Yesterday, my game suddenly crush and when i open it, it says that a fatal error is found.
i followed the steps given after clicking the “check the log” and dont know what to do anymore since i dont understand what is this so called “support post”. ((sry, i show least interest in modern technology which result in me being computer neophyte
I figure out maybe posting here is what he meant by support post and i am here to ask for help. I am not sure If i missunderstood it, if i do, pls correct me. Thx.

System Information

  • Operating System: Microsoft Windows 10 Home Single language
  • CPU: Intel(R) Core™ i7-7700HQ CPU @ 2.80GHz 2.81GHz
  • GPU: “Intel(R) HD Graphics 630” and “NVIDIA GeForce GTX 950M”
  • Citra Version (found in title bar): Citra Nightly 1536
  • Game: Pokemon alpha sapphire
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (19.4 KB)

In order to save a copy of the log, follow this guide:

System Information for Support

Client Version                                Nightly 1536 HEAD-36809b2
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 630
GPU Driver Version                  
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • The ROM you are attempting to run is corrupted. Look here for instructions on how to properly dump ROMs from your 3DS. https://citra-emu.org/wiki/dumping-installed-titles/

can i just delete the game file and download it again?
all the step shown in the guide really makes me panic

The only legal place to download is the Nintendo eShop on your Nintendo 3DS so I hope that is what you did. Make sure you have read and understood the rules, especially the first one:

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