"Fatal error" help!

Issue:
Whenever I try to launch pokemon ultra sun, the system tells me that a fatal error has occurred. I don’t know what to do :frowning:

System Information

  • Operating System: Mac OS
  • CPU:
  • GPU:
  • Citra Version (found in title bar): Citra nightly 1696
  • Game: Pokemon Ultra Sun
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
citra_log copy.txt (11.3 KB)
In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                                Nightly 1696 HEAD-8e3c767
Operating System                              macOS 10.15
CPU                                           Intel(R) Core(TM) i5-7360U CPU @ 2.30GHz
Graphics API                                  OpenGL ?
Graphics Renderer                             Intel(R) Iris(TM) Plus Graphics 640
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

redump the rom from the 3ds