Fatal error mac, need help

#1

Issue:
Enter a description of your issue here, in full detail.
fatal error when loading rom unable to find solution

System Information

Diagnostic Log
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[ 0.000000] Config core/settings.cpp:LogSettings:51: Citra Configuration:
[ 0.000031] Config core/settings.cpp:LogSetting:47: Core_UseCpuJit: true
[ 0.000116] Config core/settings.cpp:LogSetting:47: Renderer_UseHwRenderer: true
[ 0.000141] Config core/settings.cpp:LogSetting:47: Renderer_UseHwShader: false
[ 0.000147] Config core/settings.cpp:LogSetting:47: Renderer_ShadersAccurateGs: true
[ 0.000150] Config core/settings.cpp:LogSetting:47: Renderer_ShadersAccurateMul: false
[ 0.000177] Config core/settings.cpp:LogSetting:47: Renderer_UseShaderJit: true
[ 0.000191] Config core/settings.cpp:LogSetting:47: Renderer_UseResolutionFactor: 1
[ 0.000193] Config core/settings.cpp:LogSetting:47: Renderer_UseVsync: false
[ 0.000195] Config core/settings.cpp:LogSetting:47: Renderer_UseFrameLimit: true
[ 0.000196] Config core/settings.cpp:LogSetting:47: Renderer_FrameLimit: 100
[ 0.000201] Config core/settings.cpp:LogSetting:47: Layout_Toggle3d: false
[ 0.000217] Config core/settings.cpp:LogSetting:47: Layout_Factor3d: 0
[ 0.000268] Config core/settings.cpp:LogSetting:47: Layout_LayoutOption: 0
[ 0.000272] Config core/settings.cpp:LogSetting:47: Layout_SwapScreen: false
[ 0.000325] Config core/settings.cpp:LogSetting:47: Audio_OutputEngine: auto
[ 0.000346] Config core/settings.cpp:LogSetting:47: Audio_EnableAudioStretching: true
[ 0.000366] Config core/settings.cpp:LogSetting:47: Audio_OutputDevice: auto
[ 0.000397] Config core/settings.cpp:LogSetting:47: Camera_OuterRightName: blank
[ 0.000421] Config core/settings.cpp:LogSetting:47: Camera_OuterRightConfig:
[ 0.000423] Config core/settings.cpp:LogSetting:47: Camera_OuterRightFlip: 0
[ 0.000424] Config core/settings.cpp:LogSetting:47: Camera_InnerName: blank
[ 0.000432] Config core/settings.cpp:LogSetting:47: Camera_InnerConfig:
[ 0.000460] Config core/settings.cpp:LogSetting:47: Camera_InnerFlip: 0
[ 0.000475] Config core/settings.cpp:LogSetting:47: Camera_OuterLeftName: blank
[ 0.000477] Config core/settings.cpp:LogSetting:47: Camera_OuterLeftConfig:
[ 0.000494] Config core/settings.cpp:LogSetting:47: Camera_OuterLeftFlip: 0
[ 0.000495] Config core/settings.cpp:LogSetting:47: DataStorage_UseVirtualSd: true
[ 0.000526] Config core/settings.cpp:LogSetting:47: System_IsNew3ds: false
[ 0.000527] Config core/settings.cpp:LogSetting:47: System_RegionValue: -1
[ 0.000528] Config core/settings.cpp:LogSetting:47: Debugging_UseGdbstub: false
[ 0.000529] Config core/settings.cpp:LogSetting:47: Debugging_GdbstubPort: 24689
[ 0.258270] Input input_common/udp/client.cpp:StartCommunication:199: Starting communication with UDP input server on 127.0.0.1:26760
[ 1.706416] Frontend citra_qt/main.cpp:GMainWindow:148: Citra Version: Nightly #931 | HEAD-05118a2
[ 1.794568] Frontend citra_qt/main.cpp:CheckForUpdates:576: Unable to start check for updates
[ 1.798715] Service.FS core/file_sys/ncch_container.cpp:Load:175: Secure1 KeyX missing
[ 1.798728] Service.FS core/file_sys/ncch_container.cpp:Load:189: Secure2 KeyX missing
[ 1.798731] Service.FS core/file_sys/ncch_container.cpp:Load:271: NCCH is marked as encrypted but with decrypted exheader. Force no crypto scheme.
[ 3.488715] Frontend citra_qt/main.cpp:BootGame:741: Citra starting…
[ 3.616344] Service.FS core/file_sys/ncch_container.cpp:Load:175: Secure1 KeyX missing
[ 3.616354] Service.FS core/file_sys/ncch_container.cpp:Load:189: Secure2 KeyX missing
[ 3.616356] Service.FS core/file_sys/ncch_container.cpp:Load:271: NCCH is marked as encrypted but with decrypted exheader. Force no crypto scheme.
[ 3.699451] Service.FS core/file_sys/ncch_container.cpp:LoadOverrides:377: Loaded NCCH /Users/rameshretnam/.local/share/citra-emu/nand/00000000000000000000000000000000/title/0004009b/00010402/content/00000000.app is tainted, application behavior may not be as expected!
[ 3.699574] Service.FS core/file_sys/ncch_container.cpp:LoadOverrides:377: Loaded NCCH /Users/rameshretnam/.local/share/citra-emu/nand/00000000000000000000000000000000/title/0004009b/00010202/content/00000000.app is tainted, application behavior may not be as expected!
[ 3.699715] Service.FS core/file_sys/ncch_container.cpp:LoadOverrides:377: Loaded NCCH /Users/rameshretnam/.local/share/citra-emu/nand/00000000000000000000000000000000/title/000400db/00010302/content/00000000.app is tainted, application behavior may not be as expected!
[ 3.716500] Service.HTTP core/hle/service/http_c.cpp:DecryptClCertA:307: ClCertA file missing
[ 3.716606] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:512: GL_VERSION: 4.1 INTEL-10.32.48
[ 3.716612] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:513: GL_VENDOR: Intel Inc.
[ 3.716613] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:514: GL_RENDERER: Intel HD Graphics 5000 OpenGL Engine
[ 3.741269] Render.OpenGL video_core/renderer_opengl/gl_rasterizer.cpp:RasterizerOpenGL:54: Shadow might not be able to render because of unsupported OpenGL extensions.
[ 3.741288] Render.OpenGL video_core/renderer_opengl/gl_rasterizer.cpp:RasterizerOpenGL:59: ARB_texture_barrier not supported. Some games might produce artifacts.
[ 3.749324] Loader core/loader/ncch.cpp:Load:161: Program ID: 000400000011C400
[ 3.808233] Loader core/hle/kernel/process.cpp:ParseKernelCaps:114: ExHeader kernel version: 2.39
[ 3.809943] Service.CFG core/hle/service/cfg/cfg.cpp:SetPreferredRegionCode:602: Preferred region code set to 0
[ 3.809965] Service.CFG core/hle/service/cfg/cfg.cpp:SetPreferredRegionCode:610: System language 10 does not fit the region. Adjusted to 0
[ 3.835211] Service.SRV core/hle/service/sm/srv.cpp:RegisterClient:48: (STUBBED) called
[ 4.086482] Service.SRV core/hle/service/sm/srv.cpp:EnableNotification:70: (STUBBED) called
[ 4.090192] Service.APT core/hle/service/apt/apt.cpp:GetLockHandle:255: (STUBBED) called applet_attributes=0X00000000
[ 4.097889] Service.APT core/hle/service/apt/apt.cpp:SetScreenCapPostPermission:609: (STUBBED) called, screen_capture_post_permission=0
[ 4.098800] Service.NDM core/hle/service/ndm/ndm_u.cpp:OverrideDefaultDaemons:184: (STUBBED) bit_mask=0x0000000F
[ 4.099005] Service.NDM core/hle/service/ndm/ndm_u.cpp:SuspendDaemons:72: (STUBBED) bit_mask=0x00000006
[ 4.101275] Service.APT core/hle/service/apt/apt.cpp:NotifyToWait:234: (STUBBED) app_id=768
[ 4.105754] Service.APT core/hle/service/apt/apt.cpp:AppletUtility:454: (STUBBED) called command=0X00000007, input_size=0X00000004, output_size=0X00000001
[ 4.106270] Service.APT core/hle/service/apt/apt.cpp:AppletUtility:454: (STUBBED) called command=0X00000004, input_size=0X00000001, output_size=0X00000001
[ 4.111914] Service.FS core/hle/service/fs/fs_user.cpp:InitializeWithSdkVersion:540: (STUBBED) called, version: 0x070101C8
[ 4.113345] Service.FS core/file_sys/archive_selfncch.cpp:OpenRomFS:179: Unable to read RomFS
[ 4.113368] Service.FS core/hle/service/fs/fs_user.cpp:OpenFileDirectly:116: failed to get a handle for file [Binary: 000000000000000000000000] mode=1 attributes=0
[ 4.114176] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:155: Fatal error
[ 4.114182] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:157: Fatal error type: Generic
[ 4.114194] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:135: PID: 0x0000000A
[ 4.114196] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:137: REV: 0x00000000_0x0000D798
[ 4.114197] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:139: TID: 0x00000000_0x00000000
[ 4.114199] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:141: AID: 0x00000000_0x00000000
[ 4.114200] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:142: ADR: 0x00118100
[ 4.114201] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:145: RSL: 0xC8804464
[ 4.114201] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:146: Level: 25
[ 4.114202] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:147: Summary: 4
[ 4.114203] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:148: Module: 17
[ 4.114204] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:149: Desc: 100
[ 4.122496] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:168: Datetime: 2018/08/27 20:02:39

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

#2

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

#3

Forwarding your log, the bot will tell you your issue.
citra_log.txt (8.0 KB)

#4

I found some issues in that log that need resolving:

#5

citra_log.txt (11.2 KB)

#6

I found some issues in that log that need resolving:

#7

citra_log.txt (13.8 KB)

#8

System Information for Support

Client Version                                Nightly 1231 HEAD-17c0e90
OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce GT 630M/PCIe/SSE2
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
#9

Is there a reason you posted your log here?

#10

I have read I could post my log so bot would tell the issues

#11

It would help to make a topic when you do that, so we can know what issues specifically you’re having, and how best to help, rather then posting the log into a random topic.