Fatal error occured pokemon ultra moon

Citra Support
#1

Fatal error occurred … for ultra moon… when opening it says a fatal error occured not able to play . thank you for your help in advance

System Information

  • Operating System: Windows 10
  • CPU: 10th gen intel core 15
  • GPU: intel UHD graphics
  • Citra Version (found in title bar): nightly version 1636
  • Game: ultra moon
  • Screenshot of Issue (include the full Citra window including titlebar):
    image
    image1920×1023 30.4 KB

Diagnostic Log
citra_log.txt (16.1 KB)

#2

System Information for Support

Client Version                                Nightly 1636 HEAD-23b6784
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) UHD Graphics
GPU Driver Version                            27.20.100.8935
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.