Fatal Error On Every Rom

#1

Issue:
I keep on getting Fatal Errors on all roms I try on the Mac version of Citra

System Information

  • Operating System: Mac OS High Sierra version 10.13.4
  • CPU: 1.8 GHz Intel Core i5
  • GPU: Intel HD Graphics 6000 1536 MB
  • Citra Version (found in title bar): Citra Nightly #812
  • Game: Animal Crossing New Leaf and Super Mario Bros 2
  • Screenshot of Issue

Diagnostic Log
[ 1.208443] Frontend citra_qt/main.cpp:OnUpdateFound:546: No updates found
[ 2.785222] Frontend citra_qt/main.cpp:BootGame:677: Citra starting…
[ 2.893743] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:514: GL_VERSION: 4.1 INTEL-10.32.48
[ 2.893751] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:515: GL_VENDOR: Intel Inc.
[ 2.893753] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:516: GL_RENDERER: Intel® HD Graphics 6000
[ 2.898182] Render.OpenGL video_core/renderer_opengl/gl_rasterizer.cpp:RasterizerOpenGL:47: Shadow might not be able to render because of unsupported OpenGL extensions.
[ 2.898193] Render.OpenGL video_core/renderer_opengl/gl_rasterizer.cpp:RasterizerOpenGL:52: ARB_texture_barrier not supported. Some games might produce artifacts.
[ 2.900479] Loader core/loader/ncch.cpp:Load:159: Program ID: 000400000007AE00
[ 2.900534] Service.FS core/file_sys/ncch_container.cpp:OpenFile:113: Failed to open /Users/gur/.local/share/citra-emu/sdmc/Nintendo 3DS/00000000000000000000000000000000/00000000000000000000000000000000/title/0004000e/0007ae00/content/00000000.app
[ 2.938143] Loader core/hle/kernel/process.cpp:ParseKernelCaps:114: ExHeader kernel version: 2.32
[ 2.938470] Service.FS core/file_sys/ncch_container.cpp:LoadSectionExeFS:274: Attempting to load logo from the ExeFS
[ 2.938797] Service.CFG core/hle/service/cfg/cfg.cpp:SetPreferredRegionCode:602: Preferred region code set to 1
[ 3.813058] Service.SRV core/hle/service/sm/srv.cpp:RegisterClient:48: (STUBBED) called
[ 3.813705] Service.SRV core/hle/service/sm/srv.cpp:EnableNotification:70: (STUBBED) called
[ 3.816660] Service.APT core/hle/service/apt/apt.cpp:GetLockHandle:255: (STUBBED) called applet_attributes=0X00000000
[ 3.823004] Service.NDM core/hle/service/ndm/ndm_u.cpp:OverrideDefaultDaemons:184: (STUBBED) bit_mask=0x0000000F
[ 3.824238] Service.NDM core/hle/service/ndm/ndm_u.cpp:SuspendDaemons:72: (STUBBED) bit_mask=0x00000006
[ 3.840499] Service.FS core/hle/service/fs/fs_user.cpp:InitializeWithSdkVersion:540: (STUBBED) called, version: 0x040100C8
[ 3.888538] Service.FS core/hle/service/fs/fs_user.cpp:OpenArchive:320: failed to get a handle for archive archive_id=0x00000004 archive_path=[Empty]
[ 3.927419] Service.BOSS core/hle/service/boss/boss.cpp:InitializeSession:40: (STUBBED) unk_param=0X0000000000000000, translation=0X00000020, unk_param4=0X00000000
[ 3.928434] Service core/hle/service/service.cpp:ReportUnimplementedFunction:161: unknown / unimplemented function ‘Initialize’: port=‘nim:aoc’ cmd_buf={[0]=0x210000}
[ 4.662557] Service.APT core/hle/service/apt/apt.cpp:NotifyToWait:234: (STUBBED) app_id=768
[ 4.666239] Service.APT core/hle/service/apt/apt.cpp:AppletUtility:454: (STUBBED) called command=0X00000007, input_size=0X00000004, output_size=0X00000001
[ 4.666713] Service.APT core/hle/service/apt/apt.cpp:AppletUtility:454: (STUBBED) called command=0X00000004, input_size=0X00000001, output_size=0X00000001
[ 4.694746] Service.GSP core/hle/service/gsp/gsp_gpu.cpp:AcquireRight:681: called flag=00000000 process=10 thread_id=0
[ 4.867033] Service.FS core/file_sys/archive_extsavedata.cpp:OpenFile:123: /Users/gur/.local/share/citra-emu/nand/data/00000000000000000000000000000000/extdata/00048000/F000000B/user/ublg.lst not found
[ 4.867042] Service.FS core/hle/service/fs/fs_user.cpp:OpenFile:68: failed to get a handle for file [Wchar: /ublg.lst]
[ 4.868517] Service.FS core/file_sys/archive_ncch.cpp:OpenFile:141: Failed to get a handle for shared data archive: Mii Data.
[ 4.868540] Service.FS core/hle/service/fs/fs_user.cpp:OpenFileDirectly:116: failed to get a handle for file [Binary: 0000000000000000000000000000000000000000] mode=1 attributes=0
[ 7.131301] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:155: Fatal error
[ 7.131311] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:157: Fatal error type: Generic
[ 7.131323] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:135: PID: 0x0000000A
[ 7.131324] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:137: REV: 0x00000000_0x0000B9E8
[ 7.131325] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:139: TID: 0x00000000_0x00000000
[ 7.131326] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:141: AID: 0x00000000_0x00000000
[ 7.131327] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:142: ADR: 0x0012C014
[ 7.131328] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:145: RSL: 0xC8804478
[ 7.131329] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:146: Level: 25
[ 7.131330] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:147: Summary: 4
[ 7.131331] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:148: Module: 17
[ 7.131332] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:149: Desc: 120
[ 7.131351] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:168: Datetime: 2018/07/21 21:22:33
[ 57.946394] Service.CAM citra_qt/camera/qt_multimedia_camera.cpp:StopCameras:195: Stopping all cameras
[ 57.946405] Service.CAM citra_qt/camera/qt_multimedia_camera.cpp:ReleaseHandlers:213: Releasing all handlers
[ 206.659943] Frontend citra_qt/main.cpp:BootGame:677: Citra starting…
[ 206.725934] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:514: GL_VERSION: 4.1 INTEL-10.32.48
[ 206.725944] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:515: GL_VENDOR: Intel Inc.
[ 206.725945] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:516: GL_RENDERER: Intel® HD Graphics 6000
[ 206.728693] Render.OpenGL video_core/renderer_opengl/gl_rasterizer.cpp:RasterizerOpenGL:47: Shadow might not be able to render because of unsupported OpenGL extensions.
[ 206.728701] Render.OpenGL video_core/renderer_opengl/gl_rasterizer.cpp:RasterizerOpenGL:52: ARB_texture_barrier not supported. Some games might produce artifacts.
[ 206.730816] Loader core/loader/ncch.cpp:Load:159: Program ID: 000400000007AE00
[ 206.730883] Service.FS core/file_sys/ncch_container.cpp:OpenFile:113: Failed to open /Users/gur/.local/share/citra-emu/sdmc/Nintendo 3DS/00000000000000000000000000000000/00000000000000000000000000000000/title/0004000e/0007ae00/content/00000000.app
[ 206.760415] Loader core/hle/kernel/process.cpp:ParseKernelCaps:114: ExHeader kernel version: 2.32
[ 206.760700] Service.FS core/file_sys/ncch_container.cpp:LoadSectionExeFS:274: Attempting to load logo from the ExeFS
[ 206.760909] Service.CFG core/hle/service/cfg/cfg.cpp:SetPreferredRegionCode:602: Preferred region code set to 1
[ 207.597445] Service.SRV core/hle/service/sm/srv.cpp:RegisterClient:48: (STUBBED) called
[ 207.598032] Service.SRV core/hle/service/sm/srv.cpp:EnableNotification:70: (STUBBED) called
[ 207.600758] Service.APT core/hle/service/apt/apt.cpp:GetLockHandle:255: (STUBBED) called applet_attributes=0X00000000
[ 207.606917] Service.NDM core/hle/service/ndm/ndm_u.cpp:OverrideDefaultDaemons:184: (STUBBED) bit_mask=0x0000000F
[ 207.608081] Service.NDM core/hle/service/ndm/ndm_u.cpp:SuspendDaemons:72: (STUBBED) bit_mask=0x00000006
[ 207.623839] Service.FS core/hle/service/fs/fs_user.cpp:InitializeWithSdkVersion:540: (STUBBED) called, version: 0x040100C8
[ 207.706498] Service.FS core/hle/service/fs/fs_user.cpp:OpenArchive:320: failed to get a handle for archive archive_id=0x00000004 archive_path=[Empty]
[ 207.752743] Service.BOSS core/hle/service/boss/boss.cpp:InitializeSession:40: (STUBBED) unk_param=0X0000000000000000, translation=0X00000020, unk_param4=0X00000000
[ 207.753670] Service core/hle/service/service.cpp:ReportUnimplementedFunction:161: unknown / unimplemented function ‘Initialize’: port=‘nim:aoc’ cmd_buf={[0]=0x210000}
[ 208.486279] Service.APT core/hle/service/apt/apt.cpp:NotifyToWait:234: (STUBBED) app_id=768
[ 208.490033] Service.APT core/hle/service/apt/apt.cpp:AppletUtility:454: (STUBBED) called command=0X00000007, input_size=0X00000004, output_size=0X00000001
[ 208.490507] Service.APT core/hle/service/apt/apt.cpp:AppletUtility:454: (STUBBED) called command=0X00000004, input_size=0X00000001, output_size=0X00000001
[ 208.517783] Service.GSP core/hle/service/gsp/gsp_gpu.cpp:AcquireRight:681: called flag=00000000 process=10 thread_id=0
[ 208.683972] Service.FS core/file_sys/archive_extsavedata.cpp:OpenFile:123: /Users/gur/.local/share/citra-emu/nand/data/00000000000000000000000000000000/extdata/00048000/F000000B/user/ublg.lst not found
[ 208.683981] Service.FS core/hle/service/fs/fs_user.cpp:OpenFile:68: failed to get a handle for file [Wchar: /ublg.lst]
[ 208.685520] Service.FS core/file_sys/archive_ncch.cpp:OpenFile:141: Failed to get a handle for shared data archive: Mii Data.
[ 208.685544] Service.FS core/hle/service/fs/fs_user.cpp:OpenFileDirectly:116: failed to get a handle for file [Binary: 0000000000000000000000000000000000000000] mode=1 attributes=0
[ 210.651909] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:155: Fatal error
[ 210.651916] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:157: Fatal error type: Generic
[ 210.651918] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:135: PID: 0x0000000A
[ 210.651930] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:137: REV: 0x00000000_0x0000B9E8
[ 210.651931] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:139: TID: 0x00000000_0x00000000
[ 210.651933] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:141: AID: 0x00000000_0x00000000
[ 210.651934] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:142: ADR: 0x0012C014
[ 210.651935] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:145: RSL: 0xC8804478
[ 210.651936] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:146: Level: 25
[ 210.651936] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:147: Summary: 4
[ 210.651937] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:148: Module: 17
[ 210.651938] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:149: Desc: 120
[ 210.651954] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:168: Datetime: 2018/07/21 21:25:57
[ 391.053968] Service.CAM citra_qt/camera/qt_multimedia_camera.cpp:StopCameras:195: Stopping all cameras
[ 391.053980] Service.CAM citra_qt/camera/qt_multimedia_camera.cpp:ReleaseHandlers:213: Releasing all handlers
[ 741.032839] Frontend citra_qt/main.cpp:BootGame:677: Citra starting…
[ 741.101087] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:514: GL_VERSION: 4.1 INTEL-10.32.48
[ 741.101097] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:515: GL_VENDOR: Intel Inc.
[ 741.101098] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:516: GL_RENDERER: Intel® HD Graphics 6000
[ 741.104006] Render.OpenGL video_core/renderer_opengl/gl_rasterizer.cpp:RasterizerOpenGL:47: Shadow might not be able to render because of unsupported OpenGL extensions.
[ 741.104015] Render.OpenGL video_core/renderer_opengl/gl_rasterizer.cpp:RasterizerOpenGL:52: ARB_texture_barrier not supported. Some games might produce artifacts.
[ 741.106070] Loader core/loader/ncch.cpp:Load:159: Program ID: 000400000007AE00
[ 741.106127] Service.FS core/file_sys/ncch_container.cpp:OpenFile:113: Failed to open /Users/gur/.local/share/citra-emu/sdmc/Nintendo 3DS/00000000000000000000000000000000/00000000000000000000000000000000/title/0004000e/0007ae00/content/00000000.app
[ 741.134626] Loader core/hle/kernel/process.cpp:ParseKernelCaps:114: ExHeader kernel version: 2.32
[ 741.134948] Service.FS core/file_sys/ncch_container.cpp:LoadSectionExeFS:274: Attempting to load logo from the ExeFS
[ 741.135212] Service.CFG core/hle/service/cfg/cfg.cpp:SetPreferredRegionCode:602: Preferred region code set to 1
[ 741.970820] Service.SRV core/hle/service/sm/srv.cpp:RegisterClient:48: (STUBBED) called
[ 741.971534] Service.SRV core/hle/service/sm/srv.cpp:EnableNotification:70: (STUBBED) called
[ 741.974371] Service.APT core/hle/service/apt/apt.cpp:GetLockHandle:255: (STUBBED) called applet_attributes=0X00000000
[ 741.980345] Service.NDM core/hle/service/ndm/ndm_u.cpp:OverrideDefaultDaemons:184: (STUBBED) bit_mask=0x0000000F
[ 741.981527] Service.NDM core/hle/service/ndm/ndm_u.cpp:SuspendDaemons:72: (STUBBED) bit_mask=0x00000006
[ 741.996798] Service.FS core/hle/service/fs/fs_user.cpp:InitializeWithSdkVersion:540: (STUBBED) called, version: 0x040100C8
[ 742.079291] Service.FS core/hle/service/fs/fs_user.cpp:OpenArchive:320: failed to get a handle for archive archive_id=0x00000004 archive_path=[Empty]
[ 742.119184] Service.BOSS core/hle/service/boss/boss.cpp:InitializeSession:40: (STUBBED) unk_param=0X0000000000000000, translation=0X00000020, unk_param4=0X00000000
[ 742.120240] Service core/hle/service/service.cpp:ReportUnimplementedFunction:161: unknown / unimplemented function ‘Initialize’: port=‘nim:aoc’ cmd_buf={[0]=0x210000}
[ 742.849531] Service.APT core/hle/service/apt/apt.cpp:NotifyToWait:234: (STUBBED) app_id=768
[ 742.853465] Service.APT core/hle/service/apt/apt.cpp:AppletUtility:454: (STUBBED) called command=0X00000007, input_size=0X00000004, output_size=0X00000001
[ 742.854047] Service.APT core/hle/service/apt/apt.cpp:AppletUtility:454: (STUBBED) called command=0X00000004, input_size=0X00000001, output_size=0X00000001
[ 742.881454] Service.GSP core/hle/service/gsp/gsp_gpu.cpp:AcquireRight:681: called flag=00000000 process=10 thread_id=0
[ 743.049625] Service.FS core/file_sys/archive_extsavedata.cpp:OpenFile:123: /Users/gur/.local/share/citra-emu/nand/data/00000000000000000000000000000000/extdata/00048000/F000000B/user/ublg.lst not found
[ 743.049636] Service.FS core/hle/service/fs/fs_user.cpp:OpenFile:68: failed to get a handle for file [Wchar: /ublg.lst]
[ 743.051282] Service.FS core/file_sys/archive_ncch.cpp:OpenFile:141: Failed to get a handle for shared data archive: Mii Data.
[ 743.051307] Service.FS core/hle/service/fs/fs_user.cpp:OpenFileDirectly:116: failed to get a handle for file [Binary: 0000000000000000000000000000000000000000] mode=1 attributes=0
[ 745.305138] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:155: Fatal error
[ 745.305151] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:157: Fatal error type: Generic
[ 745.305154] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:135: PID: 0x0000000A
[ 745.305156] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:137: REV: 0x00000000_0x0000B9E8
[ 745.305255] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:139: TID: 0x00000000_0x00000000
[ 745.305320] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:141: AID: 0x00000000_0x00000000
[ 745.305433] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:142: ADR: 0x0012C014
[ 745.305438] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:145: RSL: 0xC8804478
[ 745.305440] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:146: Level: 25
[ 745.305441] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:147: Summary: 4
[ 745.305442] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:148: Module: 17
[ 745.305444] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:149: Desc: 120
[ 745.305467] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:168: Datetime: 2018/07/21 21:34:51

#2

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

#3

Some games require you to dump certain files from your 3DS. Please refer to our System Dumping Guide.

#4

So do I have to do that for every game? Also when my cousin got the same game I was trying to play it worked for him without System Dumping…

#5

No, you only need to dump your system files once.

They might have their system files, I dunno.