Fatal error on settings app

Issue:
So basically I was in the settings app and I was setting it up and when it got to the last step to enable parental controls I selected no and it crashed and said a fatal error occurred. I also deleted the 3ds system keyboard since it broke a lot of games.

System Information

  • Operating System: Windows 11
  • CPU: Intel(R) Core™ i7-7700T CPU @ 2.90GHz
  • GPU: Intel HD graphics 630
  • Citra Version (found in title bar): Citra Nightly 1815
  • Game: Settings
  • Screenshot of Issue (include the full Citra window including titlebar):

here’s the new log file:
citra_log.txt (138.0 KB)

System Information for Support

Client Version                               Nightly 1815   HEAD-d09f6d9
Operating System                             Windows 10 Version 2009
CPU                                          Intel(R) Core(TM) i7-7700T CPU @ 2.90GHz | AVX2 | FMA
Graphics API                                 OpenGL 4.3.0
Graphics Renderer                            Intel(R) HD Graphics 630
GPU Driver Version                           31.0.101.2111
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

Also by the way my firmware version is 11.13.0-45U

System Information for Support

Client Version                               Nightly 1815   HEAD-d09f6d9
Operating System                             Windows 10 Version 2009
CPU                                          Intel(R) Core(TM) i7-7700T CPU @ 2.90GHz | AVX2 | FMA
Graphics API                                 OpenGL 4.3.0
Graphics Renderer                            Intel(R) HD Graphics 630
GPU Driver Version                           31.0.101.2111
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

System Information for Support

Client Version                               Nightly 1815   HEAD-d09f6d9
Operating System                             Windows 10 Version 2009
CPU                                          Intel(R) Core(TM) i7-7700T CPU @ 2.90GHz | AVX2 | FMA
Graphics API                                 OpenGL 4.3.0
Graphics Renderer                            Intel(R) HD Graphics 630
GPU Driver Version                           31.0.101.2111
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

Please follow the instructions on the FAQ page about the config block.

1 Like

and citra bot also thinks that im using windows 10 but its actually 11

it didnt work. I think maybe its corrupted

Windows 11 reports itself as a Windows 10 version. Marketing may want it to say 11, but Microsoft’s engineers know better lol.

In any case, please upload a new log file.

1 Like

No game was booted in your log. If you are experiencing a crash then do not open citra again until after you posted the log as it gets purged when you reopen citra.
For more information, see How to Upload the Log File

i updated the log now it says no game was booted in my log.

System Information for Support

Client Version                               Nightly 1816   HEAD-d117132
Operating System                             Windows 10 Version 2009
CPU                                          Intel(R) Core(TM) i7-7700T CPU @ 2.90GHz | AVX2 | FMA
Graphics API                                 OpenGL 4.3.0
Graphics Renderer                            Intel(R) HD Graphics 630
GPU Driver Version                           31.0.101.2111
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

nevermind it says the same error again now that the block is corrupted

Sorry, I didn’t look too closely at what exactly you were trying to launch. Citra doesn’t initiate config blocks used by the settings app, so it reports that error. You need to dump your config save file from your 3DS in order to make this work: Dumping Config Savegame from a 3DS Console - Citra

1 Like

oh okay thanks! ill do it later

Something similar happens to me, but with the Mii editor

yeah i guess you have to dump the save file to make anything work since they both crash