Fatal error Pokemon Omega ruby

Issue:
the game does not start reporting the attached error in the screenshot

System Information

Diagnostic Log
[ 3.796393] Frontend citra_qt/main.cpp:OnUpdateFound:544: No updates found
[ 8.237257] Service.CFG core/hle/service/cfg/cfg.cpp:GetConfigInfoBlockPointer:313: Config block 0xA0001 with flags 8 and size 2 was not found
[ 241.816251] Frontend citra_qt/main.cpp:BootGame:674: Citra starting…
[ 241.936637] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:514: GL_VERSION: 4.1 INTEL-10.34.27
[ 241.936648] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:515: GL_VENDOR: Intel Inc.
[ 241.936649] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:516: GL_RENDERER: Intel Iris OpenGL Engine
[ 241.948326] Render.OpenGL video_core/renderer_opengl/gl_rasterizer.cpp:RasterizerOpenGL:47: Shadow might not be able to render because of unsupported OpenGL extensions.
[ 241.953265] Loader core/loader/ncch.cpp:Load:159: Program ID: 000400000011C400
[ 241.953337] Service.FS core/file_sys/ncch_container.cpp:OpenFile:113: Failed to open /Users/r_vizzi/.local/share/citra-emu/sdmc/Nintendo 3DS/00000000000000000000000000000000/00000000000000000000000000000000/title/0004000e/0011c400/content/00000000.app
[ 242.007892] Loader core/hle/kernel/process.cpp:ParseKernelCaps:114: ExHeader kernel version: 2.39
[ 242.010547] Service.CFG core/hle/service/cfg/cfg.cpp:SetPreferredRegionCode:602: Preferred region code set to 0
[ 242.068926] Service.SRV core/hle/service/sm/srv.cpp:RegisterClient:48: (STUBBED) called
[ 242.342993] Service.SRV core/hle/service/sm/srv.cpp:EnableNotification:70: (STUBBED) called
[ 242.349145] Service.APT core/hle/service/apt/apt.cpp:GetLockHandle:255: (STUBBED) called applet_attributes=0X00000000
[ 242.363847] Service.APT core/hle/service/apt/apt.cpp:SetScreenCapPostPermission:586: (STUBBED) called, screen_capture_post_permission=0
[ 242.365687] Service.NDM core/hle/service/ndm/ndm_u.cpp:OverrideDefaultDaemons:184: (STUBBED) bit_mask=0x0000000F
[ 242.365972] Service.NDM core/hle/service/ndm/ndm_u.cpp:SuspendDaemons:72: (STUBBED) bit_mask=0x00000006
[ 242.370056] Service.APT core/hle/service/apt/apt.cpp:NotifyToWait:234: (STUBBED) app_id=768
[ 242.377952] Service.APT core/hle/service/apt/apt.cpp:AppletUtility:455: (STUBBED) called command=0X00000007, input_size=0X00000004, output_size=0X00000001
[ 242.378840] Service.APT core/hle/service/apt/apt.cpp:AppletUtility:455: (STUBBED) called command=0X00000004, input_size=0X00000001, output_size=0X00000001
[ 242.387933] Service.FS core/hle/service/fs/fs_user.cpp:InitializeWithSdkVersion:542: (STUBBED) called, version: 0x070101C8
[ 242.408500] Service.SRV core/hle/service/sm/srv.cpp:Subscribe:144: (STUBBED) called, notification_id=0x209
[ 242.441765] Service.APT core/hle/service/apt/apt.cpp:GetSharedFont:200: Loaded shared font by legacy method
[ 242.640167] Service.GSP core/hle/service/gsp/gsp_gpu.cpp:AcquireRight:668: called flag=00000000 process=10 thread_id=0
[ 242.691529] HW.Memory core/memory.cpp:GetPhysicalPointer:292: MMIO mappings are not supported yet. phys_addr=0x10B00000
[ 242.691573] HW.GPU core/hw/gpu.cpp:MemoryFill:88: invalid end address 0X10B00000
[ 242.830062] Service.DSP core/hle/service/dsp_dsp.cpp:LoadComponent:150: Firmware hash: 0xe00a211577bc944e
[ 242.830085] Service.DSP core/hle/service/dsp_dsp.cpp:LoadComponent:154: Structures hash: 0x228655de1258d999
[ 242.830089] Service.DSP core/hle/service/dsp_dsp.cpp:LoadComponent:159: (STUBBED) called size=0xC288, prog_mask=0x000000FF, data_mask=0x000E00FF, buffer=0x0061E8C8
[ 242.831433] Service.DSP core/hle/service/dsp_dsp.cpp:RegisterInterruptEvents:251: Registered type=2, pipe=2, event_handle=0x000F002D
[ 242.831770] Service.DSP core/hle/service/dsp_dsp.cpp:GetSemaphoreEventHandle:176: (STUBBED) called
[ 242.832103] Service.DSP core/hle/service/dsp_dsp.cpp:SetSemaphoreMask:473: (STUBBED) called mask=0x00002000
[ 242.832587] Audio.DSP audio_core/hle/hle.cpp:PipeWrite:149: Application has requested initialization of DSP hardware
[ 242.832815] Service.DSP core/hle/service/dsp_dsp.cpp:SetSemaphore:274: (STUBBED) called
[ 242.834739] Service.DSP core/hle/service/dsp_dsp.cpp:SetSemaphore:274: (STUBBED) called
[ 243.019153] Service.CFG core/hle/service/cfg/cfg.cpp:GetConfigInfoBlockPointer:313: Config block 0x30001 with flags 2 and size 8 was not found
[ 243.019861] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:155: Fatal error
[ 243.019870] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:158: Fatal error type: Generic
[ 243.019873] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:135: PID: 0x0000000A
[ 243.019875] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:137: REV: 0x00000000_0x0000D798
[ 243.019939] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:139: TID: 0x00000000_0x00000000
[ 243.020006] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:141: AID: 0x00000000_0x00000000
[ 243.020041] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:142: ADR: 0x0011866C
[ 243.020071] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:145: RSL: 0xD90103FA
[ 243.020125] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:146: Level: 27
[ 243.020167] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:147: Summary: 8
[ 243.020198] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:148: Module: 64
[ 243.020230] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:149: Desc: 1018
[ 243.020283] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:169: Datetime: 2018/06/25 18:11:18

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

Look at the section:

What should I do if I get an error saying something like GetConfigInfoBlock: Config block 0xXXXXX with flags X and size X was not found?

on: https://citra-emu.org/wiki/faq/

1 Like

I followed the guide indicated in the link and now the following message is displayed at startup

.

P.S. the game seems to start because i hear the audio but i can’t see anything.

Follow what the message says. If you do not have a 3DS, you’re out of luck.