Fatal error Pokemon Omega ruby

#1

Issue:
the game does not start reporting the attached error in the screenshot

System Information

Diagnostic Log
[ 3.796393] Frontend citra_qt/main.cpp:OnUpdateFound:544: No updates found
[ 8.237257] Service.CFG core/hle/service/cfg/cfg.cpp:GetConfigInfoBlockPointer:313: Config block 0xA0001 with flags 8 and size 2 was not found
[ 241.816251] Frontend citra_qt/main.cpp:BootGame:674: Citra starting…
[ 241.936637] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:514: GL_VERSION: 4.1 INTEL-10.34.27
[ 241.936648] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:515: GL_VENDOR: Intel Inc.
[ 241.936649] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:516: GL_RENDERER: Intel Iris OpenGL Engine
[ 241.948326] Render.OpenGL video_core/renderer_opengl/gl_rasterizer.cpp:RasterizerOpenGL:47: Shadow might not be able to render because of unsupported OpenGL extensions.
[ 241.953265] Loader core/loader/ncch.cpp:Load:159: Program ID: 000400000011C400
[ 241.953337] Service.FS core/file_sys/ncch_container.cpp:OpenFile:113: Failed to open /Users/r_vizzi/.local/share/citra-emu/sdmc/Nintendo 3DS/00000000000000000000000000000000/00000000000000000000000000000000/title/0004000e/0011c400/content/00000000.app
[ 242.007892] Loader core/hle/kernel/process.cpp:ParseKernelCaps:114: ExHeader kernel version: 2.39
[ 242.010547] Service.CFG core/hle/service/cfg/cfg.cpp:SetPreferredRegionCode:602: Preferred region code set to 0
[ 242.068926] Service.SRV core/hle/service/sm/srv.cpp:RegisterClient:48: (STUBBED) called
[ 242.342993] Service.SRV core/hle/service/sm/srv.cpp:EnableNotification:70: (STUBBED) called
[ 242.349145] Service.APT core/hle/service/apt/apt.cpp:GetLockHandle:255: (STUBBED) called applet_attributes=0X00000000
[ 242.363847] Service.APT core/hle/service/apt/apt.cpp:SetScreenCapPostPermission:586: (STUBBED) called, screen_capture_post_permission=0
[ 242.365687] Service.NDM core/hle/service/ndm/ndm_u.cpp:OverrideDefaultDaemons:184: (STUBBED) bit_mask=0x0000000F
[ 242.365972] Service.NDM core/hle/service/ndm/ndm_u.cpp:SuspendDaemons:72: (STUBBED) bit_mask=0x00000006
[ 242.370056] Service.APT core/hle/service/apt/apt.cpp:NotifyToWait:234: (STUBBED) app_id=768
[ 242.377952] Service.APT core/hle/service/apt/apt.cpp:AppletUtility:455: (STUBBED) called command=0X00000007, input_size=0X00000004, output_size=0X00000001
[ 242.378840] Service.APT core/hle/service/apt/apt.cpp:AppletUtility:455: (STUBBED) called command=0X00000004, input_size=0X00000001, output_size=0X00000001
[ 242.387933] Service.FS core/hle/service/fs/fs_user.cpp:InitializeWithSdkVersion:542: (STUBBED) called, version: 0x070101C8
[ 242.408500] Service.SRV core/hle/service/sm/srv.cpp:Subscribe:144: (STUBBED) called, notification_id=0x209
[ 242.441765] Service.APT core/hle/service/apt/apt.cpp:GetSharedFont:200: Loaded shared font by legacy method
[ 242.640167] Service.GSP core/hle/service/gsp/gsp_gpu.cpp:AcquireRight:668: called flag=00000000 process=10 thread_id=0
[ 242.691529] HW.Memory core/memory.cpp:GetPhysicalPointer:292: MMIO mappings are not supported yet. phys_addr=0x10B00000
[ 242.691573] HW.GPU core/hw/gpu.cpp:MemoryFill:88: invalid end address 0X10B00000
[ 242.830062] Service.DSP core/hle/service/dsp_dsp.cpp:LoadComponent:150: Firmware hash: 0xe00a211577bc944e
[ 242.830085] Service.DSP core/hle/service/dsp_dsp.cpp:LoadComponent:154: Structures hash: 0x228655de1258d999
[ 242.830089] Service.DSP core/hle/service/dsp_dsp.cpp:LoadComponent:159: (STUBBED) called size=0xC288, prog_mask=0x000000FF, data_mask=0x000E00FF, buffer=0x0061E8C8
[ 242.831433] Service.DSP core/hle/service/dsp_dsp.cpp:RegisterInterruptEvents:251: Registered type=2, pipe=2, event_handle=0x000F002D
[ 242.831770] Service.DSP core/hle/service/dsp_dsp.cpp:GetSemaphoreEventHandle:176: (STUBBED) called
[ 242.832103] Service.DSP core/hle/service/dsp_dsp.cpp:SetSemaphoreMask:473: (STUBBED) called mask=0x00002000
[ 242.832587] Audio.DSP audio_core/hle/hle.cpp:PipeWrite:149: Application has requested initialization of DSP hardware
[ 242.832815] Service.DSP core/hle/service/dsp_dsp.cpp:SetSemaphore:274: (STUBBED) called
[ 242.834739] Service.DSP core/hle/service/dsp_dsp.cpp:SetSemaphore:274: (STUBBED) called
[ 243.019153] Service.CFG core/hle/service/cfg/cfg.cpp:GetConfigInfoBlockPointer:313: Config block 0x30001 with flags 2 and size 8 was not found
[ 243.019861] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:155: Fatal error
[ 243.019870] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:158: Fatal error type: Generic
[ 243.019873] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:135: PID: 0x0000000A
[ 243.019875] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:137: REV: 0x00000000_0x0000D798
[ 243.019939] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:139: TID: 0x00000000_0x00000000
[ 243.020006] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:141: AID: 0x00000000_0x00000000
[ 243.020041] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:142: ADR: 0x0011866C
[ 243.020071] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:145: RSL: 0xD90103FA
[ 243.020125] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:146: Level: 27
[ 243.020167] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:147: Summary: 8
[ 243.020198] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:148: Module: 64
[ 243.020230] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:149: Desc: 1018
[ 243.020283] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:169: Datetime: 2018/06/25 18:11:18

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

#2

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

#3

Look at the section:

What should I do if I get an error saying something like GetConfigInfoBlock: Config block 0xXXXXX with flags X and size X was not found?

on: https://citra-emu.org/wiki/faq/

1 Like
#4

I followed the guide indicated in the link and now the following message is displayed at startup

.

P.S. the game seems to start because i hear the audio but i can’t see anything.

#5

Follow what the message says. If you do not have a 3DS, you’re out of luck.